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FAQs

What documents are required to apply for Diplomatic, Special and Mission Passport service?

  • A letter from the requesting entity
  • Copy of the decree or resolution related to the concerned person, if the entitlement is related to a post
  • Copy of the ID card
  • Copy of the ordinary passport
  • Copy of the family book
  • Attach a recent coloured personal photograph with a white background (4 × 6), directly facing the camera, wearing either the UAE national dress or a formal suit
FAQs

What are MoFA’s fees for attesting birth certificates?

If I choose to attest the certificate from MoFA through MOHAP’s website, the total attestation service fee is AED 300, including:
-MoFA attestation fees: AED 150
-UAE Embassy in destination country attestation fees: AED 150
FAQs

How to process a transaction with 1 Certificate Of Origin and 1 Commercial Invoice in the eDAS System?

Step 1: Scan COO and Commercial Invoice separately in PDF format with high resolution.

Step 2: Login to your account and start a new application 

Step 3: Enter accurate details of documents to the eDAS portal

Step 4: Upload the documents and click on Submit 

Please refer to the eDAS user guide for more detailed instructions.

FAQs

Can the digitally attested document be used directly?

Yes, digitally attested documents can be used directly with relevant authorities, subject to the requirements of the destination country.
FAQs

Do I need to visit multiple websites to obtain and attest a birth or death certificate?

No, when you apply to issue a birth certificate or death certificate through MOHAP’s website, you can obtain MoFA’s digital attestation upon issuance of the certificate. You will receive an electronically attested certificate, without the need to visit multiple websites.
FAQs

What are the applicable fees?

  • Ministry of Foreign Affairs attestation: AED 150
  • UAE mission attestation: AED 150
FAQs

How can I attest my documents in a country that does not have a UAE embassy or consulate?

If there is no UAE mission in the country you are located in, please contact the Ministry of Foreign Affairs through the call center or the "Contact Us" page
FAQs

How can I attest my documents in a country that does not have a UAE mission?

You can contact MoFA’s call centre +97180044444 or submit an inquiry through “Contact Us” link on MoFA website www.mofa.gov.ae
FAQs

What are the cases that you can apply for Return Documents?

· Children of UAE Nationals born abroad

· Loss of ordinary passport

· Damage of ordinary passport

· Expiry of ordinary passport
FAQs

What documents do I need to apply for Twajudi?

None. Just fill in trip details (Destination, dates of departure and return as per the travel ticket)
FAQs

If consignee name is not mentioned in the documents how to proceed further?

If the consignee name is not mentioned, please list the buyer as consignee.
FAQs

Which service does MoFA provide in cooperation with the Ministry of Health and Prevention (MOHAP)?

The Ministry of Foreign Affairs has linked its digital attestation service with the services of issuing a digital birth certificate and death certificate, which are affiliated with the Ministry of Health and Prevention (MOHAP) in the UAE.
FAQs

What should we do when COO is attested instead of Commercial Invoice?

Select attestation for both invoice and COO and once filling out the application do the following:

  • Make sure that “Attest Certificate of Origin” option is UNTICKED
  • In the field source chamber please select the option “Others”, then in the field of chamber name type COO not available 
  • In the field of source country please list the exporting country 
  • In the field of COO file upload, please upload a copy of the invoice you need to attest.

Please refer to the eDAS user guide for more detailed instructions.

FAQs

What service does the Ministry of Foreign Affairs provide in cooperation with the Emirates Schools Establishment?

The Ministry of Foreign Affairs has integrated its digital attestation service with the school certificate issuance service of the Emirates Schools Establishment in the UAE.
FAQs

What are the procedures followed to obtain a return document for newborns?

An application for a return document - for newborns, is submitted on the website of the Ministry of Foreign Affairs and the smart application, with the documents designated for the request being completed:

• A copy of the child's birth certificate certified by the Ministry of Foreign Affairs of the country of residence and the country's mission abroad. A copy of the father's passport. A copy of the mother's passport. A copy of the marriage contract (certified by the Ministry of Foreign Affairs, the headquarters of the mission or the embassy).

• A copy of the complete family book

• Receipt of the return document via e-mail

FAQs

What documents need to be handed to the delivery company?

You should hand the original document or digital document containing the QR code to the courier.
FAQs

What is the procedure for refunds on the amounts paid for the attestation service?

  • If your application is rejected by the Ministry of Foreign Affairs or UAE mission, the refund will be automatically processed within 14 working days.

  • If your application has not been delivered to the Ministry of Foreign Affairs or mission abroad, please log into the Ministry's website, select 'application cancellation list,' and the refund will be processed within 14 working days. Please note that delivery fees are not refundable
FAQs

How to process a transaction with 1 COO and Multiple Invoices in the eDAS System?

Step 1: Scan COO and Commercial Invoice separately in PDF format with high resolution.

Step 2: Login to your account and start a new application 

Step 3: Add accurate details of documents to the eDAS portal

Step 4: Upload documents accordingly and click on Submit

Step 5: Click the replicate option for remaining invoices 

Step 6: Do necessary edits on replicated transactions 

Step 7: Submit transaction 

Please refer to the eDAS user guide for more detailed instructions.

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