FAQs

An application for a return document - for newborns, is submitted on the website of the Ministry of Foreign Affairs and the smart application, with the documents designated for the request being completed:

• A copy of the child's birth certificate certified by the Ministry of Foreign Affairs of the country of residence and the country's mission abroad. A copy of the father's passport. A copy of the mother's passport. A copy of the marriage contract (certified by the Ministry of Foreign Affairs, the headquarters of the mission or the embassy).

• A copy of the complete family book

• Receipt of the return document via e-mail

• Individuals can log in via the UAE Pass smart login system.
  
  
• Visitors can also register and log in via the UAE Pass smart login system.

• If your application is rejected by the Ministry of Foreign Affairs or UAE mission, the refund will be automatically processed within 14 working days.
  
  
• If your application has not been delivered to the Ministry of Foreign Affairs or mission abroad, please log into the Ministry's website, select 'application cancellation list,' and the refund will be processed within 14 working days. Please note that delivery fees are not refundable

• You will receive an email at your registered email address with the application status.
  
  
• You can also check the status of the application by logging into the Ministry's website.

• To apply for attestation services, please:
  
  
• Follow the instructions in the user manual if you're in the UAE. More information can be found here:
  
  https://www.mofa.gov.ae/-/media/Service/Attestation-Guide/En.pdf
  
• If you're outside the UAE, you can get your documents attested at the nearest UAE embassy or consulate. Each embassy or consulate may have its own procedures. Please contact the nearest UAE mission for more information.

Customers can avail of these services through:

• The Ministry of Foreign Affairs’ website
  
  
• UAE MOFA smartphone application
  
  
• UAE embassies and consulates abroad
  
  
• People of determination, senior citizens, and residents can contact the call center at 0097180044444

• Avail of the service via MoFA’s official website or the UAE MOFA smartphone application.
  
  
• The original document must be attested by the issuing government entity: it must bear the seal of the government entity that issued it. Choose the correct attestation body, whether inside or outside the country.
  
  
• Ensure the original document or digital document with the QR code is attached.
  
  
• There should be no lamination on the document
  
  
• The original document should be placed inside an envelope before handing it over to the delivery service employee.
  
  
• Authentication of electronically certified documents: Please attach the QR code or any link issued by the authorized entity for verification and authentication of the document.

• For personal status documents, the service fee is AED 150.
  
  
• For commercial documents, the service fee is AED 2000.
  
  
• (Note: Commercial contracts may be considered as multiple documents depending on their content, and the fees for documents related to commercial agreements may vary.)

• Personal status Documents (Inclusive of, but not limited to: Educational certificates, Diplomas, Educational transcripts, Birth certificates, Death certificates, Medical reports, Good conduct certificate, Marriage certificate, Court-issued certificates, Power of attorney of personal nature, To whom may it concern letters, Employment contract, Employment offer, Bank statements, Personal tax certificate)
  
  
• Commercial Documents: (Inclusive of, but not limited to: Contract or agreement, Commercial registration, Appointment of a manager or a director, Minutes of meeting of board of directors or partners, Company name change, Brand registration, Distribution agreement, Corporate insurance certificate, Corporate tax certificate, Decisions issued by the Board of Directors, Trade license, Partnership or shareholder certificate, Annexes and appendices in commercial documents, Memorandums, Company closure advice, Company branch registration, Bankruptcy documents, Financial statement, Product registration, Patent registration or waiver, Trademark registration, Power of attorney of commercial nature, General power of attorney, Signature document, End-user certificate, Tax certificate, Completion certificate)
  
  
• Commercial invoices and certificates of origin: please refer to MoFA’s Electronic Document Attestation System (eDAS) for these two types of documents.

• Aramex: Regular (3 working days): AED 40, Express (Same day delivery): 150 AED
• Emirates Post: Regular (3 working days): AED 31.50, Express (Same day delivery) 105 AED
• Zajel courier: Regular (3 working days): AED 31.50, Express (Same day delivery) 126 AED
• Tawzea: Regular (3 working days): AED 36.7, Express (Same day delivery) 95 AED

• The original document must be attested by the Ministry of Foreign Affairs of the issuing country.
• The document can then be attested by the UAE Embassy or Consulate in the issuing country·
• To avail attestation services offered in UAE missions abroad, please contact the nearest UAE mission to your location.

• MoFA Website: www.mofa.gov.ae 
• Smart Mobile App: (UAE MOFA)
• UAE Embassies and Consulates abroad
• People of Determination and Senior Emiratis & Citizens can attest their documents by calling +97180044444
• We also accept death certificate attestation requests by calling +97180044444

• To attest your documents in the UAE, please check our guide for the step by step process: https://www.mofa.gov.ae/-/media/Service/Attestation-Guide/En.pdf 
• When abroad, you can attest documents at the closest UAE Embassy or Consulate. Each Embassy or Consulate may have its own procedures in place. For additional details, please visit the Embassy’s or the Consulate’s website: www.mofa.gov.ae/en/missions/uae-missions-Abroad

• Original document in English or Arabic (or an official translation of it)
• Document must be attested by the appropriate governing bodies prior to submission
• Document must not be laminated

• Individual Affairs Documents: includes but not limited to: educational documents (certificate & transcripts are treated as two different documents) - birth certificates - death certificate - medical reports - good conduct certificate - marriage certificate, court-issued certificates – power of attorney of personal nature - to may it concern letters - employment contract - employment offer - bank statements - personal tax certificate – etc
• Commercial Documents: includes but not limited to: contract or agreement – commercial registration - appointment of a manager or a director – minutes of meeting of board of directors or partners – company change of name – brand registration - distribution agreement - corporate insurance certificate - corporate tax certificate - board of directors decision - trade license – partnership or shareholder certificate - annexes and appendices in commercial documents – memorandums – company closures – company branch registration – bankruptcy documents – financial statement – product registration – patent registration or waiver – trademark registration – power of attorney of commercial nature – general power of attorney - signature document – end-user certificate – tax certificate - completion certificate - any other document of commercial nature.
  Commercial contracts or agreements may be considered as multiple documents based on its content. Please reach out to our call centre if you have any doubts
• Invoices and Certificate of Origins 
  Commercial documents with proof of sale of any items or products

The original document must be sent to MoFA by courier to complete the attestation process.

• Direct debit
• Credit cards (visa/master)
• Samsung Pay
• Apple Pay (will be activated by September 1, 2022)

Attestation service charges:

• Individual Affairs Documents: AED 150 
• Commercial Documents: AED 2,000 
• Commercial invoices: based on invoice amount and the scale associated. For more details, please refer to the Attestation fees guide at: www.mofa.gov.ae/ar-ae/Services/Forms/attestations-guide

• Log into the MoFA Website: www.mofa.gov.ae or Smart Mobile App: (UAE MOFA) using your username and password.
• Choose Tasks (My Requests). 
• You can refer to the table that mentions the Request ID, the Follow-up Number, the e-service name, the creation date and the last action. 
• Click your request ID number, which starts with (ATS- 202XXXXXX). The page will update automatically.
• Certificates: you can refer to the table that mentions the country of origin, certificates types and quantity. 
• In the same schedule, you can find your payment receipt.

• If you are logging in using UAE PASS: please contact the UAE PASS team https://www.uaepass.ae/
• If you are logging in as companies/entities, please contact MoFA's call centre +97180044444 for further support 

The Ministry of Foreign Affairs provides all its services electronically through its website and smartphone application only. 

All customers can now submit all transactions related to MoFA’s attestation service through the Ministry’s official website www.mofa.gov.ae and the UAE MOFA smart application, upon fulfilling all terms and conditions.

MoFA Customer Happiness Centres are closed, in line with the directives of the UAE visionary leadership towards improving government services and customer experience. 

If you selected UAE as a location for attestation, you will be asked to select the type of courier service desired for the service. Once you have successfully paid for the transaction, a courier service representative will contact you to collect your documents. 

There is a limit to the number of documents you can submit in one transaction, based on the courier service pack you select. 

There is a limit to the number of documents you can submit in one transaction, based on the courier service pack you select. 

MoFA customers in the UAE can chose among the various courier services available:

1) Normal: 3 working days - up to 25 documents per transaction
2) Express: 1 working day - up to 10 documents per transaction
3) Prepaid Courier Service: there is no limit to the number of documents you can have attested. Various packages for companies and entities, please contact us for more details.    

• The original documents or digital documents or documents with QR code
• Ensure that your documents are not laminated. Laminated documents cannot be attested and will be rejected. 
• Make sure the appropriate governing bodies have attested your documents before attestation of Documents. Missing attestation will be rejected. 
  For documents issued within UAE: 
  o Original documents must be attested by the governing entity except for digital documents issued by a government entity or documents attested electronically. Example: a birth certificate will need to be attested by the Ministry of Health & Prevention or the local health authority. 
  o Documents must be attested by MoFA through the Ministry’s official website www.mofa.gov.ae or the UAE MOFA smart application
  o Documents can then be attested by one of our embassies or missions abroad.
  For documents issued outside the UAE:
  o Original document must be attested by the Ministry of Foreign Affairs of issuing country. 
  o Document can then be attested by one of UAE’s Embassy or Consulate in issuing country by applying though MoFA online channels. 
  o Original documents must be attested in the UAE through the Ministry’s official website www.mofa.gov.ae or the UAE MOFA smart application. 

- The Ministry has launched the new Electronic Documents Attestation System (eDAS) for the attestation of documents of imported goods to UAE electronically with a digital stamp.  For the moment, eDAS attestation will be restricted to the following documents;

• Commercial Invoices for imported goods into the United Arab Emirates local market
• Certificates of Origin

The system will be fully automated which allows the majority of documents to be attested seamlessly and with no human intervention. In return, the system will be able to offer electronic attestation with digital stamp in a much shorter time, effort, and lesser expenses compared to the previous process. 

Therefore, documents should be scanned with high resolution in PDF format and uploaded to the portal along with correct data entry to proceed with the transaction. After some time, the system will confirm the transaction status as valid and you can then download the attested documents. 

Please refer to MoFA’s official website www.mofa.gov.ae for rate cards and pricing.

Note that the flat rate 150 dirhams + service fees is applied for the attestation of commercial invoices starting February 1st, 2023.  

Step 1: Go to MoFA’s website or type the following link in your browser: https://www.mofa.gov.ae/

Kindly make sure to register under a company account and complete the account activation process. Once the account is successfully registered and activated, make sure to log out from your account. 

Step 2: Type the following link in your browser: https://attest.mofa.gov.ae/mofa

Under Company Login, enter the same username and password you used to register, then click on Login. You will be redirected to the second phase of account registration. Kindly fill in the details and upload the trade license. Upon successful authentication, the system will allow you to log in and you can start uploading documents for attestation. 

Step 1: Scan COO and Commercial Invoice separately in PDF format with high resolution.

Step 2: Login to your account and start a new application 

Step 3: Enter accurate details of documents to the eDAS portal

Step 4: Upload the documents and click on Submit 

Please refer to the eDAS user guide for more detailed instructions.

Step 1: Scan COO and Commercial Invoice separately in PDF format with high resolution.

Step 2: Login and start a new application 

Step 3: Select type - Certificate Of Origin 

Step 4: Add accurate details of the document to the eDAS portal

Step 5: Upload the document and click on Submit

Please refer to the eDAS user guide for more detailed instructions.

Step 1: Scan COO and Commercial Invoice separately in PDF format with high resolution.

Step 2: Login to your account and start a new application 

Step 3: Add accurate details of documents to the eDAS portal

Step 4: Upload documents accordingly and click on Submit

Step 5: Click the replicate option for remaining invoices 

Step 6: Do necessary edits on replicated transactions 

Step 7: Submit transaction 

Please refer to the eDAS user guide for more detailed instructions.

Step 1: Scan COO and Commercial Invoice separately in PDF format with high resolution.

Step 2: Login to your account and start a new application 

Step 3: Add accurate details of documents to the eDAS portal

Step 4: Upload documents accordingly and click on Submit

Step 5: COO must be uploaded individually and cannot be uploaded using replicate option.

Please refer to the eDAS user guide for more detailed instructions.

All invoices have to be uploaded in eDAS system with the exception of the following:

• If documents have already been attested and have a clear MOFA Stamp (No other stamp will be accepted and will thus be treated as noncompliance).
• Any invoice that shows a national purchase as movement of goods from onshore to onshore areas in the UAE – not to include invoices related to movements from free zones to onshore areas.
• 3rd Country Transit Shipment from one country to another.

• Rest of the world (ROW) shipping to UAE mainland
• Free Zone shipping to UAE mainland
• GCC countries shipping to UAE mainland
• Import for Re-export shipping 

Select attestation for both invoice and COO and once filling out the application do the following:

• Make sure that “Attest Certificate of Origin” option is UNTICKED
• In the field source chamber please select the option “Others”, then in the field of chamber name type COO not available 
• In the field of source country please list the exporting country 
• In the field of COO file upload, please upload a copy of the invoice you need to attest.

Please refer to the eDAS user guide for more detailed instructions.