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FAQs

What are the required documents and procedures to issue a return document for a UAE national whose passport was damaged while abroad?

Emirati nationals whose passport was damaged during their stay abroad can apply for a return document via UAE PASS on MoFA’s Website or the smartphone application UAE MOFA and submit the following documents:

· A copy of the ordinary passport

· A personal photograph

· A written letter explaining why the passport is damaged or a live photograph of the damaged passport
FAQs

How can I avail attestation services?

To avail attestation services offered in UAE missions abroad, please contact the nearest UAE mission.
FAQs

What is the schedule of fees for e-attestation?

Please refer to MoFA’s official website www.mofa.gov.ae for rate cards and pricing.

Note that the flat rate 150 dirhams + service fees is applied for the attestation of commercial invoices starting February 1st, 2023.  

FAQs

How many documents can be submitted?

Regular Courier can include up to 25 documents, and Express Courier can include up to 10 documents.
FAQs

Can I choose between Digital Attestation and Courier-Based Attestation?

No. Please complete the application using accurate information about your document. The Ministry's website will determine whether your document will be processed through the Digital Attestation or Courier-Based Attestation pathway. Please do not select an incorrect issuing authority, document type, or destination country in an attempt to obtain a different attestation method.
FAQs

Is Digital Attestation the same as an electronic version of a paper attestation stamp?

No. Digital Attestation is an official attestation that is electronically applied to the document. The attestation appears on the last page and includes the attestation reference number, attestation date, amount paid, and a verification element.
FAQs

How do I apply for Digital Attestation?

The application will guide you through the following steps: 1. Sign in using UAE PASS. 2. Select the Document Attestation service. 3. Enter the document issuance information. 4. Select the issuing authority and document type. 5. Select the destination country. The Ministry's website will determine the appropriate attestation method based on the information provided.
FAQs

Why am I asked to specify where the attestation will be completed?

For some destination countries, more than one attestation completion option may be available. Your selection determines whether the completed service includes: • Attestation by the UAE Ministry of Foreign Affairs only; or • Attestation by the UAE Ministry of Foreign Affairs followed by attestation by the relevant UAE Embassy or Consulate.
FAQs

Can I submit a request to attest a school certificate through the Ministry of Foreign Affairs’ website?

Yes, please apply for the Documents Attestation service for previously issued and not attested school certificates – public education.
Note: For new school certificates issued by the Emirates Schools Establishment, you can avail MoFA’s digital attestation of when applying for the “Issuance and Attestation of School Certificate Request – Public Education” service through the digital channels of the Emirates Schools Establishment.
 
FAQs

How can I obtain a school certificate attested by the Ministry of Foreign Affairs?

For school certificates previously issued by the Emirates Schools Establishment and not attested, please apply for the Documents Attestation service through the Ministry of Foreign Affairs website or its smart application on iOS and Android.
To obtain the attestation service for a new certificate issued by the Emirates Schools Establishment, you can avail MoFA’s digital attestation of when applying for the “Issuance and Attestation of School Certificate Request – Public Education” service through the digital channels of the Emirates Schools Establishment.
 
FAQs

What is “COO Pending Request”?

A COO Pending Request refers to requests related to pending invoice attestations requiring validation or confirmation of Certificate of Origin (COO) documents. 
FAQs

How can customers obtain attestation of documents and certificates?

Customers can avail of these services through:

  • The Ministry of Foreign Affairs’ website

  • UAE MOFA smartphone application

  • UAE embassies and consulates abroad

  • People of determination, senior citizens, and residents can contact the call center at 0097180044444
FAQs

How has the process changed with the introduction of the new system upgrade?

With the implementation of eDAS 2.0 and Cabinet Resolution No. 38 of 2022, LCA (electronic) attestation has become mandatory for goods imported into the UAE valued at Dh10,000 and above, effective from February 1, 2023. There is no longer a need to physically scan documents and manually input data.
FAQs

What is eDAS and what does it do?

eDAS 2.0 is an upgraded version of the documents attestation system, for the digital attestation on documents and data relevant to goods imported to the UAE. This attestation will be restricted to the following documents:

Commercial Invoices for goods imported to the UAE local market
Certificates of Origin
FAQs

What is the eDAS system?

- The Ministry has launched the new Electronic Documents Attestation System (eDAS) for the attestation of documents of imported goods to UAE electronically with a digital stamp.  For the moment, eDAS attestation will be restricted to the following documents;

  • Commercial Invoices for imported goods into the United Arab Emirates local market
  • Certificates of Origin

The system will be fully automated which allows the majority of documents to be attested seamlessly and with no human intervention. In return, the system will be able to offer electronic attestation with digital stamp in a much shorter time, effort, and lesser expenses compared to the previous process. 

Therefore, documents should be scanned with high resolution in PDF format and uploaded to the portal along with correct data entry to proceed with the transaction. After some time, the system will confirm the transaction status as valid and you can then download the attested documents. 

FAQs

How to open an eDAS account in order to use the system?

Step 1: Go to MoFA’s website or type the following link in your browser: https://www.mofa.gov.ae/

Kindly make sure to register under a company account and complete the account activation process. Once the account is successfully registered and activated, make sure to log out from your account. 

Step 2: Type the following link in your browser: https://attest.mofa.gov.ae/mofa

Under Company Login, enter the same username and password you used to register, then click on Login. You will be redirected to the second phase of account registration. Kindly fill in the details and upload the trade license. Upon successful authentication, the system will allow you to log in and you can start uploading documents for attestation. 

FAQs

What documents can be submitted for Digital Attestation?

The document must: • Be issued in the United Arab Emirates. • Be issued by a currently supported issuing authority. • Be one of the currently supported document types. • Be an original digital document. • Include a verification mechanism, such as a QR code, barcode, electronic link, or reference number. • Be clear, complete, and unaltered. The application will display the issuing authorities and document types currently supported.
FAQs

Must the document be issued in the UAE?

Yes. Under this service, Digital Attestation applies to eligible documents issued in the UAE and intended for use outside the UAE. Documents issued outside the UAE are subject to the applicable attestation procedures.
FAQs

Can I include different document types in the same application?

Yes, provided that all documents are eligible for the same attestation method determined for the application. If another document requires a different attestation method, please submit it in a separate application.
FAQs

Why can't I add another document to my application?

The first document determines the attestation method for the application. Any additional document must be compatible with the same attestation method. You may not be able to add another document if: • It requires a different attestation method. • It is not eligible for the attestation method determined by the first document. • The application already contains five documents. If the document requires a different attestation method, please submit it in a separate application.

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