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Refund eligibility is determined in accordance with the Ministry's applicable refund procedures. Check the refund status in your application or contact Customer Service.

Check the email address entered, your spam or junk folders, and your application status on the Ministry's website. If a notification should have been sent, contact Customer Service.

Ensure you have received the completion email, access MOFA Verify (https://verify.mofa.gov.ae/), select Document Status, and enter the reference number and issue date. If the issue persists, contact Customer Service with the application reference number.

Federal and local government entities in the UAE can apply to coordinate visits abroad by Their Highnesses the Sheikhs, officials, and official UAE delegations.

When completing the Facilitating UAE Delegations’ Visits Abroad application, select Request a Visa. The system will automatically generate and send an official letter to the relevant diplomatic mission accredited to the UAE requesting assistance with the visa procedures. A copy will be sent to the applicant, who must follow up with the mission and complete the visa issuance procedures before the travel date.

Yes. The applicant can coordinate with the visits affairs specialist assigned to the delegation to update the information or amend the agenda or delegation list as the visit arrangements develop.

Yes. The service includes coordination with the relevant authorities in the destination country to facilitate airport procedures for delegation members, subject to the rules and procedures of each airport.

Contact the MoFA Contact Center at 80044444.