FAQs
Which service does MoFA provide in cooperation with the Ministry of Health and Prevention (MOHAP)?
The Ministry of Foreign Affairs has linked its digital attestation service with the services of issuing a digital birth certificate and death certificate, which are affiliated with the Ministry of Health and Prevention (MOHAP) in the UAE.
FAQs
How can I contact the Ministry of Foreign Affairs for assistance?
You can contact the Ministry through the official Customer Service channels available on the Ministry's website or by calling 80044444.
FAQs
Can I submit a request to attest a school certificate through the Ministry of Foreign Affairs’ website?
Yes, please apply for the Documents Attestation service for previously issued and not attested school certificates – public education.
Note: For new school certificates issued by the Emirates Schools Establishment, you can avail MoFA’s digital attestation of when applying for the “Issuance and Attestation of School Certificate Request – Public Education” service through the digital channels of the Emirates Schools Establishment.
Note: For new school certificates issued by the Emirates Schools Establishment, you can avail MoFA’s digital attestation of when applying for the “Issuance and Attestation of School Certificate Request – Public Education” service through the digital channels of the Emirates Schools Establishment.
FAQs
How can customers obtain attestation of documents and certificates?
Customers can avail of these services through:
- The Ministry of Foreign Affairs’ website
- UAE MOFA smartphone application
- UAE embassies and consulates abroad
- People of determination, senior citizens, and residents can contact the call center at 0097180044444
FAQs
How can I apply for the attestation of commercial invoices and certificates of origin?
Log in to the Ministry of Foreign Affairs' website or smartphone app, select "Companies Service", and then select the attestation of commercial invoices (through the Electronic Documents Attestation System eDAS).
FAQs
What kinds of official documents are attested by the Ministry of Foreign Affairs?
- Personal status Documents (Inclusive of, but not limited to: Educational certificates, Diplomas, Educational transcripts, Birth certificates, Death certificates, Medical reports, Good conduct certificate, Marriage certificate, Court-issued certificates, Power of attorney of personal nature, To whom may it concern letters, Employment contract, Employment offer, Bank statements, Personal tax certificate)
- Commercial Documents: (Inclusive of, but not limited to: Contract or agreement, Commercial registration, Appointment of a manager or a director, Minutes of meeting of board of directors or partners, Company name change, Brand registration, Distribution agreement, Corporate insurance certificate, Corporate tax certificate, Decisions issued by the Board of Directors, Trade license, Partnership or shareholder certificate, Annexes and appendices in commercial documents, Memorandums, Company closure advice, Company branch registration, Bankruptcy documents, Financial statement, Product registration, Patent registration or waiver, Trademark registration, Power of attorney of commercial nature, General power of attorney, Signature document, End-user certificate, Tax certificate, Completion certificate)
- Commercial invoices and certificates of origin: please refer to MoFA’s Electronic Document Attestation System (eDAS) for these two types of documents.
FAQs
What are the prerequisites of attesting documents?
- The original documents, digital documents, or documents with a QR code
- Ensure that your documents are not laminated. Laminated documents cannot be attested and will be rejected.
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Make sure the appropriate governing bodies have attested your documents before submission. Missing attestations will be rejected.
For documents issued within the UAE:
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Original documents must be attested by the governing entity, except for digital documents issued by a government entity or documents attested electronically.
Example: A birth certificate must be attested by the Ministry of Health & Prevention or the local health authority. - Documents must be attested by MoFA through the Ministry’s official website www.mofa.gov.ae or the UAE MOFA smart application.
- Documents can then be attested by one of the UAE embassies or missions abroad.
- Original documents must be attested by the Ministry of Foreign Affairs of the issuing country.
- Documents can then be attested by the UAE Embassy or Consulate in the issuing country by applying through MoFA online channels.
- Original documents must be attested in the UAE through the Ministry’s official website www.mofa.gov.ae or the UAE MOFA smart application.
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Original documents must be attested by the governing entity, except for digital documents issued by a government entity or documents attested electronically.
FAQs
Can we apply through Ministry of Foreign Affairs branch offices in Dubai or Sharjah?
Applications submit and delivery are only done manually. Therefore, applications are sent with representatives of Dubai and Sharjah offices on Mondays and Wednesdays.
FAQs
What types of certificates can be attested by MoFA through partners in the health sector?
The birth or death certificate issued by MOHAP shall be attested by MoFA upon issuance thereof. You will obtain a certificate with the digital seals of the Ministry of Health and Prevention, the Ministry of Foreign Affairs and the UAE Embassy in the destination country.
FAQs
Where is the Ministry of Foreign Affairs, and what are its opening hours?
• King Abdullah Bin Abdulaziz Al Saud Street, Al Bateen - Abu Dhabi, UAE
• For more details, please visit: www.mofa.gov.ae/ar-ae/contact-us
• Opening hours: 8:00 am to 4:00 pm
FAQs
What are the required documents and procedures to issue a return document for children of UAE Nationals born abroad?
You can apply for a return document for children of UAE Nationals born abroad using UAE PASS on MoFA’s Website or Smartphone application UAE MOFA by submitting the below documents:
· A copy of the child's birth certificate attested by the Ministry of Foreign Affairs in the country of residence and the UAE Mission in the country of residence
· Copy of the father's passport
· Copy of the mother's passport
· Full copy of the Family Book
· A copy of the marriage contract (attested by the Ministry of Foreign Affairs in the country of residence and the UAE Mission in the country of residence)
· A copy of the child's birth certificate attested by the Ministry of Foreign Affairs in the country of residence and the UAE Mission in the country of residence
· Copy of the father's passport
· Copy of the mother's passport
· Full copy of the Family Book
· A copy of the marriage contract (attested by the Ministry of Foreign Affairs in the country of residence and the UAE Mission in the country of residence)
FAQs
What are the requirements for the attestation of documents issued outside the UAE?
- The original document must be attested by the Ministry of Foreign Affairs of the issuing country.
- The document can then be attested by the UAE Embassy or Consulate in the issuing country·
- To avail attestation services offered in UAE missions abroad, please contact the nearest UAE mission to your location.
FAQs
How can I find out about the status of the submitted application?
- You will receive an email at your registered email address with the application status.
- You can also check the status of the application by logging into the Ministry's website.
FAQs
Where are Customer Happiness Centres (Attestation Centres) located within the UAE?
The Ministry of Foreign Affairs provides all its services electronically through its website and smartphone application only.
All customers can now submit all transactions related to MoFA’s attestation service through the Ministry’s official website www.mofa.gov.ae and the UAE MOFA smart application, upon fulfilling all terms and conditions.
MoFA Customer Happiness Centres are closed, in line with the directives of the UAE visionary leadership towards improving government services and customer experience.
FAQs
How can I log into the Ministry of Foreign Affairs website?
- Individuals can log in via the UAE Pass smart login system.
- Visitors can also register and log in via the UAE Pass smart login system.
FAQs
What are the steps to apply for a Return Document in case of a lost or damaged passport while abroad?
• Log in to the Ministry’s website or smart application using the UAE Pass digital identity.
• Attach a copy of the lost passport report, Golden Visa details, and a recent personal photo with a white background.
• Receive the document within 30 minutes.
FAQs
What is the hotline number dedicated to Golden Visa holders?
The Ministry of Foreign Affairs provides a dedicated 24/7 hotline for Golden Visa holders. They can contact the MoFA’s call center at 00971 2 493 1133 from outside the UAE (ensure the country code +971 is included when dialing internationally).
FAQs
How can I apply for the AGDA and what academic programmes are available?
While most of our students are new staff at the Ministry of Foreign Affairs in the UAE,
the doors of the Academy are wide open to applicants from governmental and semi-governmental
agencies across the UAE. However, applicants must be nominated by their institutions for admission
to the Academy. If you are interested in joining the Academy, please click on the following link:
AGDA
FAQs
What kind of support does MoFA provide to Golden Visa holders in case of emergencies while abroad?
The Ministry offers dedicated emergency and crisis support to Golden Visa holders with valid residency while traveling abroad. This includes coordination with UAE Missions in the respective countries to provide immediate assistance and necessary response, in addition to including Golden Visa holders in emergency and evacuation plans activated during crises and exceptional situations.
FAQs
Does the service include commercial invoices and certificates of origin?
Commercial invoices and certificates of origin are processed within the Ministry’s digital ecosystem through the eDAS system.
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