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FAQs

How long does it take to obtain the issuance and attestation of a school certificate- public education service?

1. The completion time for the issuance service by the Emirates Schools Establishment is: 3 days.
2. The completion time for MoFA’s digital attestation is 3 minutes upon completion of the certificate issuance by the Emirates Schools Establishment.
 
FAQs

Can I cancel the digital attestation service request after completing the payment process?

If you have opted for attestation by MoFA and the UAE Embassy abroad is selected and the payment is confirmed, the request cannot be cancelled.
FAQs

Can I get a refund for the attestation service after completing the payment process?

If the attestation service of the MoFA and the UAE’s Embassy abroad is selected and the payment is confirmed, the amount paid cannot be refunded.
FAQs

Is there an expiry date for the document after being attested?

There is no expiry date to an attested document.
FAQs

How can I obtain an attested copy of the document?

You can obtain an attested copy of the document through the Emirates Schools Establishment website or smart application, and you can also obtain an electronically attested PDF via email.
FAQs

Can someone else attest documents on my behalf?

Yes, anyone can submit the application on behalf of the document owner.
FAQs

Can someone attest my documents on my behalf?

Anyone can attest documents on your behalf.
FAQs

Do I have to upload the bill of lading or delivery documents or any other documents?

No, kindly just upload the Commercial invoice and Certificate Of Origin. MoFA will inform you if any other documents are needed.
FAQs

If the port of discharge is a free zone, does the document need to be attested?

If the port of discharge is a free zone, there is no need to attest the document and no need to upload it in the system. If the document was uploaded in the system, it will be attested upon customer request.
FAQs

Where can I attest my documents outside the UAE?

When abroad, you can attest documents at the closest UAE Embassy or Consulate. Each Embassy or Consulate may have its own procedures in place. For additional details, please visit the Embassy’s or the Consulate’s website: www.mofa.gov.ae/en/missions/uae-missions-Abroad
FAQs

What are the requirements for attestation?

  • Original document in English or Arabic (or an official translation of it)
  • Document must be attested by the appropriate governing bodies prior to submission
  • Document must not be laminated
FAQs

What is the fee for the attestation service?

  • For personal status documents, the service fee is AED 150.

  • For commercial documents, the service fee is AED 2000.

  • (Note: Commercial contracts may be considered as multiple documents depending on their content, and the fees for documents related to commercial agreements may vary.)

 

FAQs

What are the requirements to obtain a Return Document in case of a lost or damaged passport while abroad?

In the event of a lost or damaged passport, valid Golden Visa holders can apply for a Return Document through MoFA’s website or smart application. The document is valid for a single entry and must be used to return to the UAE within 7 days of issuance. Upon return, the individual is required to renew their travel documents within the country.
FAQs

What are the steps to apply for a Return Document in case of a lost or damaged passport while abroad?

• Log in to the Ministry’s website or smart application using the UAE Pass digital identity. • Attach a copy of the lost passport report, Golden Visa details, and a recent personal photo with a white background. • Receive the document within 30 minutes.
FAQs

Can the Return Document be used to travel through multiple countries?

No. The Return Document is valid exclusively for travel back to the United Arab Emirates. It is a single-use document valid for 7 days and cannot be used for travel to or transit through other countries.
FAQs

Are there any fees for the issuance of a Return Document?

There are no fees for the issuance of a Return Document.
FAQs

How can a request be submitted for the repatriation of mortal remains to the UAE, and what documents are required?

Requests can be made by contacting the UAE Mission in the relevant country or by calling the dedicated hotline for Golden Visa holders at 00971 2 493 1133. The required documents include a copy of the deceased’s passport, a death certificate, and any relevant medical or official documents issued by the local authorities.
FAQs

Can the digitally attested document be used directly?

Yes, digitally attested documents can be used directly with relevant authorities, subject to the requirements of the destination country.
FAQs

Can I cancel the attestation service request after completing the payment?

If you have selected MoFA and the UAE Embassy abroad attestation service, and the payment process has been confirmed, the request cannot be cancelled.
FAQs

Can I get a refund for the payment made for the attestation service after completing the payment?

If you have chosen MoFA and the UAE Embassy abroad attestation service, completed the payment, and received the digitally attested certificate from MoFA, the payment is non-refundable.

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