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FAQs

Can I submit a request to attest a school certificate through the Ministry of Foreign Affairs’ website?

Yes, please apply for the Documents Attestation service for previously issued and not attested school certificates – public education.
Note: For new school certificates issued by the Emirates Schools Establishment, you can avail MoFA’s digital attestation of when applying for the “Issuance and Attestation of School Certificate Request – Public Education” service through the digital channels of the Emirates Schools Establishment.
 
FAQs

How can customers obtain attestation of documents and certificates?

Customers can avail of these services through:

  • The Ministry of Foreign Affairs’ website

  • UAE MOFA smartphone application

  • UAE embassies and consulates abroad

  • People of determination, senior citizens, and residents can contact the call center at 0097180044444
FAQs

What are the attestation service fees?

Attestation service charges:

FAQs

Where are Customer Happiness Centres (Attestation Centres) located within the UAE?

The Ministry of Foreign Affairs provides all its services electronically through its website and smartphone application only. 

All customers can now submit all transactions related to MoFA’s attestation service through the Ministry’s official website www.mofa.gov.ae and the UAE MOFA smart application, upon fulfilling all terms and conditions.

MoFA Customer Happiness Centres are closed, in line with the directives of the UAE visionary leadership towards improving government services and customer experience. 

FAQs

How to apply for a job in the Ministry of Foreign Affairs?

Working for the Ministry of Foreign Affairs is unique. It opens up broad professional horizons and a specific career path. The work is characterised by continuous development, lack of routine, job opportunities for administrators and diplomats abroad, and more experience in representing the UAE worldwide. For opportunities and employment requirements, please visit: Recruitment
FAQs

What are the channels for providing Official Documents, Certificates and Commercial Invoices attestation service?

  • MoFA Website: www.mofa.gov.ae 
  • Smart Mobile App: (UAE MOFA)
  • UAE Embassies and Consulates abroad
  • People of Determination and Senior Emiratis & Citizens can attest their documents by calling +97180044444
  • We also accept death certificate attestation requests by calling +97180044444
FAQs

Are there any customer happiness centers affiliated with the Ministry of Foreign Affairs?

The Ministry does not have any Customer Happiness Centers. You can apply for services via the Ministry of Foreign Affairs website or the UAE MOFA smartphone application.
FAQs

What are the required documents and procedures to issue a return document for children of UAE Nationals born abroad?

You can apply for a return document for children of UAE Nationals born abroad using UAE PASS on MoFA’s Website or Smartphone application UAE MOFA by submitting the below documents:

· A copy of the child's birth certificate attested by the Ministry of Foreign Affairs in the country of residence and the UAE Mission in the country of residence

· Copy of the father's passport

· Copy of the mother's passport

· Full copy of the Family Book

· A copy of the marriage contract (attested by the Ministry of Foreign Affairs in the country of residence and the UAE Mission in the country of residence)
FAQs

What are the types of documents that can be attested through MoFA’s e-channels?

  • Individual Affairs Documents: includes but not limited to: educational documents (certificate & transcripts are treated as two different documents) - birth certificates - death certificate - medical reports - good conduct certificate - marriage certificate, court-issued certificates – power of attorney of personal nature - to may it concern letters - employment contract - employment offer - bank statements - personal tax certificate – etc
  • Commercial Documents: includes but not limited to: contract or agreement – commercial registration - appointment of a manager or a director – minutes of meeting of board of directors or partners – company change of name – brand registration - distribution agreement - corporate insurance certificate - corporate tax certificate - board of directors decision - trade license – partnership or shareholder certificate - annexes and appendices in commercial documents – memorandums – company closures – company branch registration – bankruptcy documents – financial statement – product registration – patent registration or waiver – trademark registration – power of attorney of commercial nature – general power of attorney - signature document – end-user certificate – tax certificate - completion certificate - any other document of commercial nature.
    Commercial contracts or agreements may be considered as multiple documents based on its content. Please reach out to our call centre if you have any doubts
  • Invoices and Certificate of Origins 
    Commercial documents with proof of sale of any items or products

The original document must be sent to MoFA by courier to complete the attestation process.

FAQs

What are the procedures followed to obtain a return document for newborns?

An application for a return document - for newborns, is submitted on the website of the Ministry of Foreign Affairs and the smart application, with the documents designated for the request being completed:

• A copy of the child's birth certificate certified by the Ministry of Foreign Affairs of the country of residence and the country's mission abroad. A copy of the father's passport. A copy of the mother's passport. A copy of the marriage contract (certified by the Ministry of Foreign Affairs, the headquarters of the mission or the embassy).

• A copy of the complete family book

• Receipt of the return document via e-mail

FAQs

Where are the Ministry of Foreign Affairs Branch Offices, and what are their opening hours?

• Ministry of Foreign Affairs Branch Office in Dubai, Consulates District in Bur Dubai • Opening hours: 8:00 am to 3:00 pm. • Ministry of Foreign Affairs and Branch Office in Sharjah, Rahmaniyah Area, • Opening hours: 8:00 am to 2:00 pm.
FAQs

How can I send my documents to MoFA after successful payment of attestation fees inside the UAE?

If you selected UAE as a location for attestation, you will be asked to select the type of courier service desired for the service. Once you have successfully paid for the transaction, a courier service representative will contact you to collect your documents. 

There is a limit to the number of documents you can submit in one transaction, based on the courier service pack you select. 

FAQs

Is Digital Attestation available for all documents?

No. Digital Attestation is limited to supported digital document types issued by approved UAE government entities. The list of supported issuing authorities and document types may be expanded in the future. The application will guide you based on the options currently available.
FAQs

Can I include documents requiring Digital Attestation and Courier-Based Attestation in the same application?

No. Documents requiring Digital Attestation and those requiring Courier-Based Attestation must be submitted in separate applications.
FAQs

Why am I asked to specify where the attestation will be completed?

For some destination countries, more than one attestation completion option may be available. Your selection determines whether the completed service includes: • Attestation by the UAE Ministry of Foreign Affairs only; or • Attestation by the UAE Ministry of Foreign Affairs followed by attestation by the relevant UAE Embassy or Consulate.
FAQs

What is the purpose of “Physical Attestation Pending”?

“Physical Attestation Pending” refers to requests for validation or confirmation of physical documents or copies, which may be optional based on customer requirements.
FAQs

How can I apply for the attestation service?

FAQs

How can I apply for the attestation service?

  • To apply for attestation services, please:

  • Follow the instructions in the user manual if you're in the UAE. More information can be found here:

    https://www.mofa.gov.ae/-/media/Service/Attestation-Guide/En.pdf
  • If you're outside the UAE, you can get your documents attested at the nearest UAE embassy or consulate. Each embassy or consulate may have its own procedures. Please contact the nearest UAE mission for more information.
FAQs

What are the requirements and conditions to attest documents issued in the United Arab Emirates?

  • Avail of the service via MoFA’s official website or the UAE MOFA smartphone application.

  • The original document must be attested by the issuing government entity: it must bear the seal of the government entity that issued it. Choose the correct attestation body, whether inside or outside the country.

  • Ensure the original document or digital document with the QR code is attached.

  • There should be no lamination on the document

  • The original document should be placed inside an envelope before handing it over to the delivery service employee.

  • Authentication of electronically certified documents: Please attach the QR code or any link issued by the authorized entity for verification and authentication of the document.
FAQs

Do I need to upload any attachments via the attestation service on the website or app?

No, the attestation service does not require uploading of any attachments. Only the original document must be delivered to the selected delivery companies.

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