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Please prepare the following information and contact the call center:

• Service name
• Selected UAE mission
• Application number (if available)
• Screenshot of the error and preceding page
• Location of the error
• Email address and mobile number

Step 1: Go to MoFA’s website or type the following link in your browser: https://www.mofa.gov.ae/

Kindly make sure to register under a company account and complete the account activation process. Once the account is successfully registered and activated, make sure to log out from your account. 

Step 2: Type the following link in your browser: https://attest.mofa.gov.ae/mofa

Under Company Login, enter the same username and password you used to register, then click on Login. You will be redirected to the second phase of account registration. Kindly fill in the details and upload the trade license. Upon successful authentication, the system will allow you to log in and you can start uploading documents for attestation. 

Step 1: Scan COO and Commercial Invoice separately in PDF format with high resolution.

Step 2: Login to your account and start a new application 

Step 3: Add accurate details of documents to the eDAS portal

Step 4: Upload documents accordingly and click on Submit

Step 5: Click the replicate option for remaining invoices 

Step 6: Do necessary edits on replicated transactions 

Step 7: Submit transaction 

Please refer to the eDAS user guide for more detailed instructions.

Step 1: Scan COO and Commercial Invoice separately in PDF format with high resolution.

Step 2: Login to your account and start a new application 

Step 3: Add accurate details of documents to the eDAS portal

Step 4: Upload documents accordingly and click on Submit

Step 5: COO must be uploaded individually and cannot be uploaded using replicate option.

Please refer to the eDAS user guide for more detailed instructions.

• Log into the MoFA Website: www.mofa.gov.ae or Smart Mobile App: (UAE MOFA) using your username and password.
• Choose Tasks (My Requests). 
• You can refer to the table that mentions the Request ID, the Follow-up Number, the e-service name, the creation date and the last action. 
• Click your request ID number, which starts with (ATS- 202XXXXXX). The page will update automatically.
• Certificates: you can refer to the table that mentions the country of origin, certificates types and quantity. 
• In the same schedule, you can find your payment receipt.

• If you are logging in using UAE PASS: please contact the UAE PASS team https://www.uaepass.ae/
• If you are logging in as companies/entities, please contact MoFA's call centre +97180044444 for further support