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No, when applying for the issuance of a school certificate through the Emirates Schools Establishment website, you can now obtain MoFA’s digital attestation in one procedure, thereby receiving the digitally attested school certificate without the need to visit multiple sites.

You can get the payment receipt through the digital channels of the entity issuing the document.

You should apply for a new request.

Please refer to the Emirates Schools Establishment call center.

A COO Pending Request refers to requests related to pending invoice attestations requiring validation or confirmation of Certificate of Origin (COO) documents. 

Failure to pay within the grace period incurs an additional fine of AED 500 per invoice in addition to the attestation fee.

Customers have a 14-day grace period from the Bill of Entry (BOE) date to pay for the Invoice Attestation request fees to avoid additional fines.

“COO Payment” stands for “Certificate of Origin” payment, which is mandatory before proceeding with the Invoice Attestation request. The Certificate of Origin certifies the country of origin of goods.

• Please get in touch with your bank, or change the card type, as this type of card is not supported

Yes, anyone can submit the application on behalf of the document owner.

• If the error is displayed on the first page of the service, please enter all data correctly. • Moving to the second page of the application, please make sure to click on the ‘Complete Payment’ option, then agree to the terms and conditions. • However, if the error appeared on the card payment data entry page, it is often because the card payment data entered may be wrong, or you have to contact your bank. Because some banks restrict using cards outside the UAE. The error may be due to an administrative or a technical issue, at which point the bank will have the authority to follow up on the issue, inform you of the cause and solve the problem. • Then, you can complete the application form and try to make the payment again.

• By presenting a passport copy to the Embassy representative of the Federal Authority for Identity and Citizenship

• Mission's Note with Embassy Stamp • Coloured copy of passport with entry stamp • Personal photo with white background • Visa copy (if any)

For any inquiries about refunds  please contact us on: +97180044444

• Please go to the ‘Pending Transactions’ option where the transaction status is mentioned.

• They are free of charge.

Some missions may accept appointments by phone. Please refer to the Mission's website for further details www.mofa.gov.ae/en/Missions/UAE-Missions-Abroad