• Address: 7th floor, Meguro Arco Tower, 1-8-1 Shimomeguro, Meguro City, Tokyo 153-0064
• Official working hours: Monday to Friday, 9:00 a.m. to 4:00 p.m.
• Embassy phone: 0081354890804
• General email: TokyoEMB@mofa.gov.ae
• Consular Services and Citizens Affairs email: Tokyo.cons@mofa.gov.ae
Kindly contact the following emergency numbers during your stay in Japan, whether for a short or long period:
• MoFA Hotline for UAE Nationals: 0097180024
• MoFA Hotline for UAE Golden Visa holders: +97124931133
• Japanese police: 110
• Japanese ambulance / civil defense: 119
For your safety, we encourage you to note essential information that you may need in case of natural disasters in Japan:
• Disaster preparedness Guide for natural disasters.
• Japan Meteorological Agency site could provide you with up-to-date information regarding the affected area by natural disasters.
• You could follow local news through NHK News or other local news outlets.
• You could utilize Safety Tips app to provide you with up -to-date news regarding natural disasters in Japan.
No, you may enter Japan without visa as follows:
• Diplomatic & Special passport holders: 90 days
• Ordinary passport holders: 90 days
Note: Please ensure that your passport is valid for more than six months.
In principle: no. However, you may visit the Immigration Agency in Japan for further details.
If you plan to stay for more than 90 days in Japan, please visit the Embassy of Japan in Abu Dhabi or the Consulate General of Japan in Dubai for more information.
You may view travel requirements and guidance for your destination through the Emirati Traveler page on the Ministry of Foreign Affairs (MoFA) website, or via the UAE MOFA smartphone application.
Once on the Emirati Traveler page, scroll down to the section titled “Travel Requirements by Destination”. Upon selecting the country of destination, the page will display the latest travel requirements and important information, including:
• Entry visa requirements
• Health and vaccination guidelines
• Safety and emergency contact details
• Local laws and customs information
You may visit the Embassy of Japan in Abu Dhabi, or the Japanese Consulate General in Dubai, for further on whether your domestic staff require a visa to enter Japan.
You may visit the website of the UAE Ministry of Foreign Affairs for details on all to get more details.
You may apply for a return document via UAE MoFA’s website or the UAE MoFA smartphone app, and obtain it within 30 minutes, upon completing all requirements.
If you require further assistance, you may contact the embassy through the emergency number 0097180024.
Yes, you can renew your passport directly through the Federal Authority for Identity and Citizenship, Customs and Ports Security webpage according to the terms and conditions of the authority.
For more information, contact the embassy through the emergency number 00971-80024.
Yes. The Ministry of Foreign Affairs encourages all citizens traveling abroad to register for the Twajudi service, enabling UAE missions to provide timely assistance in cases of emergencies or natural disasters..
Yes. Medicines are subject to drug and customs control in Japan.
We recommend carrying your medical report along with your medicine to avoid issues at customs.
For more details, please visit the website of the Japan Customs.
Click here to learn more.
Yes, drone use is legal with prior approval.
Violating these laws may expose you to legal accountability.
For more details, click here .
You can find the complete and up-to-date information on the official Japan Customs website.
In principle, most hospitals and clinics in Japan do not accept UAE-issued health insurance.
We recommend contacting your insurance company to confirm coverage and reimbursement mechanisms.
Some UAE insurance companies provide travel health insurance; please contact your provider for details.
• To find hospitals or clinics in Japan, click here.
• Find hospitals and clinics near you via the AMDA International Medical Information Center office at 0081362339266. This service is available from 10 am to 4 pm from Monday to Friday.
• For Tokyo residents: contact Tokyo Metro Health Services at 0081352858181 this service is available from 9 am to 8 pm, Monday to Friday.
• You may also contact the mission through the emergency line 0097180024.
• Most hospitals and clinics in Japan do not use English, however, a few hospitals have an interpretation service.
• For Tokyo residents: the Japanese government provides free interpretation service for foreigners via phone between the patient and the treating physician. This service is available 24/7 via 0570099283.
• For residents in other Japanese cities: avail interpretation service via 05034050397. This service is available from 10 am to 3 pm, Monday to Friday.
Yes, you can use UAE international driving license in Japan.
if you plan to stay longer than one year for work or study, you must obtain a Japanese driving license.
To find out more about Japanese driving licenses centers click here. You may take the driving test in English.
Always keep your international driving license with you, to avoid traffic law violations.
1. Rent only from reputable car rental companies, such as Toyota Rent a Car, Nissan Rent a Car, Times Car, Nippon Rent a Car, ORIX Rent a Car, JR Rent a Car.
2. Luxury or sports cars are subject to additional conditions: review them carefully to avoid misunderstandings.
3. Inspect the external, internal and mechanical conditions of the car before renting it.
4. Ensure the car and all its passengers are insured, and that the insurance covers all accidents and injuries. Paying for insurance could prevent you from paying high bills in case of an accident.
5. Review and understand all contract terms and conditions before signing it, to avoid any misunderstanding of stipulations you may be held accountable for upon returning the car.
6. Ask for all the necessary emergency numbers in case of a traffic accident, vehicle malfunction, or stolen vehicle.
7. Only drivers listed in the car rental contract may operate the vehicle.
8. Respect the traffic laws and pay parking fees, highway fees and traffic fines to avoid any disputes with the rental company.
9. Keep your international driving license with you at all times while operating the vehicle to avoid violating traffic laws. “Driving without a driving license" is a serious charge which may lead to imprisonment.
10. To learn more about driving in Japan, click here.
1. Stay calm and do not leave the accident site. Call the police (110) immediately. Leaving the accident site may be interpreted by Japanese law as a “Hit-and-Run Road “accident, which may expose you to trial and imprisonment for a period not exceeding 7 years or a fine not exceeding 1 million Japanese yen, even if you did not intend to flee the scene. Therefore, call the police and the ambulance (119) in case there is an injury at the accident scene, regardless of who caused the accident.
2. Contact the car rental company or the rental company’s emergency numbers for guidance and advice.
3. Obtain the accident planning report from the police upon completion: it is required by the rental company and the insurance company according to the terms of the rental contract.
4. To learn more, please visit the Japan Automobile Federation
1. Immediately visit the nearest Koban “Community Police Station” in the area where you lost the items. People who find lost items usually return them to the police station within the same area.
2. File a “Lost Property” report at the police station, and get a copy of the report for follow-up purposes.
3. Use the police report to apply for and issue a return document if necessary.
4. Click here to learn how to fill out the lost items form.
5. Keep transportation receipts (taxis, train and airplane tickets), to facilitate the search for your personal belongings.
6. If you lose your credit card, contact your bank’s customer service immediately to deactivate the card.
7. You can visit the Japan Police Agency website to find the locations of lost and found offices in different prefectures.
8. You can contact lost and found offices at major train stations in Tokyo.
9. Lost and found items are kept at the Koban “Community Police Station” for two weeks. If no one claims the item, the item will be transferred to the main lost and found center located at Iidabashi Station. You can contact Iidabashi Station at the following number 0570-550-142. The lost item is kept at the center for 3 months, if the item is not claimed within this duration, the ownership of the lost item will be transferred to Tokyo city.
10. If you have already left Japan, you may assign a friend residing in Japan to collect your lost belongings. Please visit the nearest police station for more details.
You should call the Japanese police (110) immediately or visit the nearest police station, for the police to take all necessary measures. You can also refer to the crime victim guidelines issued by the Japanese Ministry of Justice.
Head directly to the nearest Koban “Community Police Station” located in cities throughout Japan to report the lost items and to file a police report, then contact the mission via emergency line 0097180024 to provide you with guidance and assistance.
You can visit the Japan Legal Support Center website, which provides support and assistance in all judicial matters and legal advice in Japan. You can reach the center via 0570078377; the service is provided in several languages.
• Under Japanese law, you may be arrested and detained without bail for 48 hours by the Japanese police if you are found under suspicion of committing a crime. In such case, the police must inform you of the suspected crime. You have the right to remain silent, and request to hire a lawyer at your own expense or to request a lawyer appointed by the court. You have right to inform the embassy of your arrest.
• You can ask the police officer to contact the on-call lawyer “toban bengoshi” to meet you in jail, and discuss legal procedures to defend your case. This is under the Japan Federation of Bar Associations which consist of a list of lawyers who provide legal services to detainees. The first lawyer visit will be free of charge, and when the lawyer is appointed, the fee will be calculated according to the lawyer's evaluation of the case. For a list of lawyers, please click here.
• You also have the right to communicate with your family or the embassy if you wish to do so.
Visit the Japan National Tourism Organization JNTO website , which offers a wide range of multilingual tourism related information, including in Arabic.
• Government agencies operate from 9 am to 5 pm, Monday to Friday
• Private sector companies operate from 9 am to 5 pm, Monday to Friday
• Banks operate from 9 am to 3 pm, Monday to Friday
• Post offices operate from 9 am to 5 pm, Monday to Friday
• Hospitals and clinics operate from 9 am to 5 pm, Monday to Friday
Yes, Japan has four distinct seasons:
• Spring: March to May
• Summer: June to August
• Autumn: September to November
• Winter: October to February
Yes. Some ATMs in Japan accept foreign cards, such as:
• Seven Bank ATMs located in Seven Eleven stores
• Yucho ATMs located in Japan Post offices
• AEON Bank ATMs located in major department stores
Yes, Tax refund are available for all tourists. Please present your passport and original invoices and ask the sales representative for details.
There are many tour operators in Japan. You may refer to the Japan National Tourism Organization, or coordinate with your travel agency.
Common services include:
• Transportation
• Phone rental
• Currency exchange
Luggage transfer
Learn more by visiting the websites of the main airports in Japan, such as:
• Narita Airport
• Haneda Airport
• Kansai Airport
• Nagoya Airport
Accommodation prices vary by season and location. You may find god deals through reputable travel websites or applications according to your budget.
Yes. Internet services are widely available in Japan.
You may purchase sim cards or pocket Wi-Fi internet service at the airport upon arrival, through various internet service providers.
Free Wi-Fi is available in shops, cafes, restaurants and train stations.
Yes, though limited in number.
You can consult the Muslim Tourist Guide for more information.
1. If you are at the airport, please go to the airline counter to seek assistance to modify your reservation.
2. Contact the airline through the contact numbers listed on their website to speak to customer service about your reservation issue.
Emirate’s airline 24/7
+8136743456
Etihad airline
Tokyo Branch: +81332984719
9 am to 5 pm
UAE 24/7: +971600555666
3. If you booked through a travel agency, contact the agency’s office directly to make the necessary adjustments.
4. If you are staying in a hotel, request assistance from the concierge.
Visit the Japan External Trade Organization website for detailed information on establishing a business in Japan. It is advisable to contact a law firm for guidance.
Visit the Japan External Trade Organization website for a list of exhibitions and events held in Japan throughout the year.
Visit the Study in Japan website, or contact the embassy for assistance.
Major cargo companies include:
• Emirates Sky Cargo
• Etihad Cargo
• Yamato Logistics
• SAGAWA
• Nippon Express
• DHL
• UPS
• Japan post
• FedEx
