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Through its surveys, the Ministry of Foreign Affairs is committed to enabling customers to share their ideas, suggestions, and feedback, contributing to the enhancement of their service experience and the continuous improvement of service quality.
To what extent did our virtual assistant on the smart application and website help you find the answer you were looking for?
Starting Date
Fri 03/1/2025
Closing Date
Thu 03/4/2025
What was the biggest challenge you faced while using the document attestation service?
Starting Date
Thu 27/2/2025
Closing Date
Sat 31/5/2025
Which improvements would enhance your experience with MOFA's digital services?
Starting Date
Mon 01/9/2025
Closing Date
Thu 01/1/2026
How satisfied are you with the services provided by UAE embassies and consulates to Emirati travelers?
Starting Date
Wed 01/10/2025
Closing Date
Sun 30/11/2025
What key differences have you experienced between speaking with a call center agent and using the smart assistant (chatbot) on the Ministry's website or smart app?
Starting Date
Mon 01/12/2025
Closing Date
Wed 31/12/2025
Do the service cards on the website provide all the necessary information to obtain the service?
Starting Date
Wed 11/2/2026
Closing Date
Thu 30/4/2026
What is the impact of eliminating bureaucracy on your experience in accessing Ministry of Foreign Affairs services?
Starting Date
Sun 01/3/2026
Closing Date
Thu 30/4/2026
How does digital accessibility contribute to improving the user experience on the Ministry of Foreign Affairs' website?
Starting Date
Wed 01/4/2026
Closing Date
Sun 31/5/2026
How would you rate your experience with the commercial invoice attestation service through the Electronic Document Attestation System (eDAS 2.0)?
Starting Date
Mon 01/6/2026
Closing Date
Fri 31/7/2026
In your opinion, how can youth participation be enhanced in developing government services at the Ministry of Foreign Affairs?
Starting Date
Sat 01/8/2026
Closing Date
Wed 30/9/2026
Does the open data available on the website help the target audience, such as developers, researchers, media professionals, and others, to easily access the required data?
Starting Date
Thu 01/10/2026
Closing Date
Thu 31/12/2026
