What is the digital attestation service?
The UAE Ministry of Foreign Affairs (MoFA) offers a Digital Attestation Service to enhance the speed, accuracy, and convenience of document authentication and attestation. This secure, paperless service is now available through the UAE Embassy in Indonesia and applies to documents issued outside the UAE.
Key Features
- One Service, Two Attestations: One application covers both the UAE Embassy in Indonesia and the UAE MoFA in the UAE.
- Official Recognition: Digitally attested documents are legally recognized within the UAE.
Which documents can be attested through the UAE Embassy in Indonesia?
The UAE Embassy in Indonesia provides attestation services for documents issued by the following countries:
- The United Arab Emirates (standard attestation at the Embassy; not available through digital attestation)
- The Republic of Indonesia (digital attestation)
To attest documents through the UAE Embassy in Indonesia, they must first be attested by their respective national foreign office, as outlined below:
- UAE-issued documents: must be attested by the UAE Ministry of Foreign Affairs (MoFA).
- Indonesia-issued documents: must be attested by the Ministry of Foreign Affairs in the Republic of Indonesia.
How to Apply
Please note: The original physical document is required for the digital attestation process.
You may submit your documents in person at a VFS or BLS centre, or have them collected from your address by courier.
1. Access the UAE Ministry of Foreign Affairs (MoFA) portal and sign in using your UAE Pass account:
(https://www.mofa.gov.ae)
2. Select Document Attestation from the available services.
3. Choose UAE Embassy and Consulate Abroad as the service category.
4. Select Indonesia as the country of document issuance.
5. Select VFS/BLS Service as the service provider.
6. Choose Issued Outside Country.
7. Select the applicable document category: Individual or Commercial.
8. Specify the number of documents to be attested (maximum of three documents per application).
9. Complete all required fields and ensure that the information provided matches the document(s) being submitted for attestation.
10. Review the application details and proceed with payment through the UAE MoFA portal.
11. Complete the transaction using one of the available payment methods.
12. Upon successful payment, print and retain the payment receipt. The receipt must be presented when submitting your documents at the VFS/BLS centre or handing them to the courier.
13. Bring the original document(s) and a photocopy of the document(s) to be attested, along with a copy of your passport, to the VFS/BLS centre, or hand them to the courier at collection.
How to Verify Your Attested Document
Visit https://verify.mofa.gov.ae and enter the Attestation Reference Number and Issue Date to confirm the document’s validity.
What types of documents does the UAE Embassy in Indonesia accept?
The UAE Embassy in Indonesia can attest all personal and commercial documents except:
Commercial invoices and certificates of origin, which must be submitted via eDAS 2.0 on the MoFA website.
Additional guidelines:
- Official personal documents (e.g., birth, marriage, and death certificates) must be submitted in their original form for attestation.
- All other documents, originals or true copies, will be accepted if attested by the relevant national foreign office.
- Each document must be attested separately; documents attested together as a bundle are not accepted.
- Legal documents (e.g., powers of attorney) must be signed before a local notary or legal authority in Indonesia, then attested by the Ministry of Foreign Affairs in the Republic of Indonesia.
- A power of attorney containing commercial content is considered a commercial document.
- Memorandum and articles of association must be attested separately.
- Laminated documents cannot be attested.
Frequently Asked Questions
1. What is UAE Pass and how do I create an account?
- UAE Pass is the first national digital identity app that allows users to authenticate themselves with service providers across all emirates using smartphone-based verification.
- Download the UAE Pass app from the App Store or Google Play and provide basic information such as name, email address, and mobile number to create a basic account.
- Visit the website of the UAE Ministry of Foreign Affairs and log in using your UAE Pass credentials to apply for document attestation.
2. I have applied for attestation - what are the next steps?
- After completing your payment, you will receive an email from the courier with your air waybill (AWB) and pickup date. If any information is missing, they will contact you.
- Print the AWB, attach it to your documents, and prepare them for pickup.
- You will receive email updates at every stage of the process.
- Once completed, you will receive a notification email confirming delivery and the delivery date.
3. When will the courier collect my application?
Within 24 hours of successful submission via the UAE MoFA website.
4. What happens if I am not available during the scheduled collection of my documents?
The courier will email you after a missed collection attempt with a new collection time. You may also receive SMS messages or calls to rearrange collection.
5. How will I be assured that my documents are safe during transit via courier?
Courier partners follow strict document handling guidelines and offer track-and-trace mechanisms to ensure security.
6. When will I receive my attested documents from the courier?
Within 24–48 hours after release from the UAE Embassy in Indonesia. For remote areas, delivery may take 48–72 hours.
7. What do I need to present to the courier agent during delivery?
A valid proof of identification. You will also be asked to sign on receipt.
8. What if my documents don’t meet the requirements?
If your application is rejected due to non-compliance with the guidelines:
- Your attestation fee will be refunded automatically.
- The service fee (including delivery) is non-refundable.
- Your original documents will be returned, and you may resubmit once all requirements are met.
9. Can I send non-Indonesian documents to the UAE Embassy in Indonesia for attestation?
No. Apart from UAE-issued documents, documents not issued in the Republic of Indonesia must be attested by the UAE Embassy or Consulate in the country of issuance.
Do you still need help?
1. For general inquiries:
- Embassy of the United Arab Emirates
Consular Office
Menara Sun Life, 2nd Floor, Jl. Dr. Ide Anak Agung Gede Agung Blok 6.3, Kawasan Mega Kuningan, Kuningan Timur, Setiabudi, Jakarta Selatan 12950
Office Hours:
- Monday - Friday (except public holidays)
- 09:00 - 12:00
- 13:00 - 16:00
Phone: +62 21 2598 5500
Email: JakartaCVO@mofa.gov.ae
2. For delivery or courier issues:
VFS Global – UAE Attestation
Kuningan City Mall, 2nd Floor, Unit L2-19
Jl. Dr. Satrio Kav. 18, Setiabudi, Kuningan, Jakarta 12940
Office Hours:
- Monday - Friday (except public holidays)
- 09:00 - 12:00
- 13:00 - 17:00
Phone: +62 21 5093 9463
Email: dvpcinfojkt@dubaivisa.net
Website: https://services.vfsglobal.com/idn/en/atu/attend-centre/indonesia
BLS International Jakarta – Indonesia Centre
Menara Thamrin, Unit 805, 8th Floor, Jl. M.H. Thamrin Kav. 03, Jakarta Pusat 10250
Office Hours:
- Monday - Friday (except public holidays)
- 08:00 - 12:00
- 13:00 - 14:00
Phone: +62 21 3117 2169
Email: info.jkt@blshelpline.com
Website: https://attestation-uae.blsinternational.com/indonesia/
