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I am an Australian citizen holding a normal/ordinary passport. Do I need a visa to enter the UAE?

No. As an Australian citizen holding an ordinary passport, you do not need to apply for a visitor visa prior to traveling to the UAE.

- Visa on Arrival: You are eligible for a free 30-day visa on arrival, issued at the airport or other UAE entry points.

- Extensions: This visa can generally be extended for an additional 60 days.

- Validity: Your passport must be valid for at least 6 months from your date of entry.

How do I obtain a confirmation letter verifying the details of my UAE driver's license?

The Embassy can issue a verification letter for your UAE driver's license provided certain conditions are met. Please email your request to canberraemb@mofa.gov.ae, and the team will provide you with the necessary requirements.

I am having technical difficulties submitting my application online to bring my medication into the UAE. What should I do?

Please note that the UAE Embassy does not receive or process the applications regarding carrying medication into the UAE; all applications are processed via ede.gov.ae. Please contact them directly for technical support:

- Phone: +971 800 33784

- Email: info@ede.gov.ae

How do I authenticate a Criminal Record Certificate or Police Clearance Certificate that I obtained online?

- Ministry of Interior (MOI) Certificate: You can easily authenticate a Clear Criminal Record Certificate online. Log into the official MOI portal or mobile app and select the service "Authentication of Criminal Clearance Certificate for Use Abroad."

- Dubai Police Certificate: A Police Clearance Certificate obtained through the Dubai Police website or smart app is already electronically signed and verified. It does not require any further attestation.

How do I apply for approval to bring my medication into the UAE?

To find all relevant information regarding carrying medication into the UAE, whether you are entering the country or just transiting, please visit the following link: ede.gov.ae/w/issue-of-permit-to-import-medicines-for-personal-use.

If you have any questions, please contact the customer service on:

- Phone: +971 800 33784
- Email: info@ede.gov.ae

I am a UAE citizen and wish to renew my passport. Is it possible to renew it while I am abroad?

Yes, you can renew your passport directly through the Federal Authority for Identity, Citizenship, Customs and Port Security website at icp.gov.ae, subject to the authority's terms and conditions.

How do I apply for a UAE police clearance certificate?

You can obtain a UAE police clearance certificate online through either of the following official channels:

- Dubai Police: Apply for a Police Clearance Certificate via the Dubai Police website at dubaipolice.gov.ae or through the Dubai Police smart app.

- Ministry of Interior (MOI): Apply for a Clear Criminal Record Certificate via the official digital portal at moi.gov.ae or the MOI mobile application.

I am a UAE citizen and lost my passport while traveling overseas. How do I obtain a return document to the UAE?

You can apply for a return document via the UAE Ministry of Foreign Affairs (MoFA) website at mofa.gov.ae or through the UAE MoFA smartphone app. Once all requirements are completed, the document is typically issued within 30 minutes.

What are the procedures for obtaining a UAE visa for Diplomatic or Official passport holders?

If you hold a Diplomatic or Official passport and require an entry visa to the UAE, please email your request to canberraemb@mofa.gov.ae. The Embassy team will reply with the specific requirements.

What are the procedures for foreign residents of Australia to obtain a UAE visa?

oreign nationals residing in Australia who are not eligible for a visa on arrival, please contact one of the following options:

- UAE-based airline through their website (e.g., Emirates, Etihad Airways).

- UAE hotel where you will be staying.

- Licensed travel agency based in the UAE.

- UAE-based hosting Company.

Note: The Embassy of the United Arab Emirates in Canberra does not issue visas for normal/ordinary passport holders residing in Australia.

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