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FAQS

Are we able to apply visa through Embassy?

Our Embassy only accepts application of entry visa for Diplomatic passport holders.

Can I apply for sponsorship of medical treatment in Singapore through the Embassy?

No, the relevant authorities in United Arab Emirates has dictated that they will not accept sponsorship request if the patient did not apply prior to travel overseas. Hence the Embassy will not be able to apply on behalf. Patients are advised to obtain sponsorship approval for overseas treatment prior to arriving Singapore. You may refer directly to the Health Authorities in the UAE for any assistance.

Is it possible to make an appointment for (medical check-up/treatment) on the same day? Can I consult a specialist without prior appointment?

• Hospitals will try to accede to your preferred date of appointment as much as possible. Otherwise, the next available appointment will be offered. Hence, it is strongly advised to arrange an appointment beforehand to avoid unnecessary waiting time. • It is strongly advisable to have a prior arranged appointment to avoid unnecessary waiting time.

Can the Embassy assist in facilitating the extension of stay in Singapore for UAE Nationals?

The Embassy only assists in facilitating the extension of stay in Singapore for UAE Nationals with medical treatment officially sponsored by the UAE authorities. (Eg; UAE nationals staying in Singapore for medical treatment under the sponsorship of any of the official bodies in the UAE).

Do Hospitals provide interpretation service?

Interpretation service is only provided in private healthcare institution. The said service is not available in re-structured/government Hospitals. However, they are able to assist in arrangement of interpretation service at a cost payable directly to the service providers.

Does the Embassy assist in registration of newborn UAE nationals in Singapore?

• The Embassy is able to assist in endorsement of Singapore issued birth certificate, application of ordinary passport (for newborn unable to travel back to the UAE) or issuance of emergency passport (for newborn travelling back to the UAE) - applicable to UAE Nationals only. Kindly refer to the Consulate Department of the Embassy for more information on this matter. • The newborn will be granted a maximum of 45 days of duration of stay in Singapore unless a passport is issued.

Does the Embassy endorse documents issued by Foreign countries?

No, the Embassy is only authorized to endorse documents issued by Singapore relevant authorities, Singapore registered Institute, companies and organizations (excluding UAE issued documents). You may send an email to the Consulate Department regarding any inquiry on attestation matters.

How am I able to submit documents for endorsement? Is appointment required?

No appointment is required. The submission Hours are from Monday to Friday, 9.00 AM to 11.30 AM (Submission Hours is subject to changes depending on current situation).

How can I apply for entry visa to the UAE?

• All entry visas should be applied through visa sponsors as follows: 1. Hotels in the UAE 2. Airlines operating in the UAE 3. Company registered in the UAE 4. Contact person currently a UAE resident or UAE citizen

How can I reach the Consulate Department of the Embassy?

You may contact the Consulate Department of the Embassy at 6771 9730 or email us at SingaporeEMB.VISA@mofaic.gov.ae

How do I know whether I require a Visa to enter the UAE?

You may send an email to the Consulate Department of the Embassy at SingaporeEMB.VISA@mofaic.gov.ae for more information regarding entry visas.

How long can a maid/butler stay in Singapore?

The maximum duration of stay for maids and butlers is 90 days only (strictly for treatment purpose only). In case of longer stay due to accompanying employer for work purpose, kindly contact Embassy of the Republic of Singapore in Abu Dhabi or Consulate-General of the Republic of Singapore in Dubai.

How long would it take to endorse document?

• Once the submission is made and the online payment is successful, the process for endorsement of document would take approximately between 0 to 3 working days depending on the current situation at the Embassy. • Collection Hours is from Monday to Friday, 2.00 PM to 3.30 PM (Collection Hours is subject to changes depending on current situation).

How long would it take to issue entry visa for Diplomatic passports?

Application is required to be submitted at least 2 weeks in advance prior to the travelling date and is subjected to the approval from the Ministry of Interior in the UAE. Applicants will be notified via email on the approval of the visa.

How to make payment for endorsement?

Payment could only be made through eGate MOFA online portal. Guidelines for online payment is obtainable from the Consulate Department of the Embassy via email.

How/where can I obtain a list of Hospitals and their contact?‎

 Singapore General Hospital - http://www.sgh.com.sg/  Tan Tock Seng Hospital - http://www.ttsh.com.sg/  National Cancer Centre Singapore - http://www.nccs.com.sg/  National Heart Centre Singapore - http://www.nhcs.com.sg/ ‎  National Skin Centre Singapore - http://www.nsc.com.sg/  Singapore National Eye Centre - http://www.snec.com.sg/ ‎  KK Women's and Children's Hospital - http://www.kkh.com.sg/ ‎  National University Hospital - http://www.nuh.com.sg/

I am a Foreign national who holds a passport that requires visa to UAE. However, I am holding a permanent residence status in Singapore. Can I enter the UAE based on my permanent residence status in Singapore?

Eligibility for obtaining visa on arrival at the UAE for free is assessed based on the nationality of the traveler. Hence, having permanent residence status in Singapore does not guarantee a free entry visa obtainable on arrival to the UAE. You may send your inquiry via email to the Consulate Department at SingaporeEMB.VISA@mofaic.gov.ae .

I do not know which doctor I should consult. What should I do?

Do provide the Hospitals with your medical reports and detailed current ‎conditions. The Hospital's International Help Desk / Foreign Patient Desk will ‎forward your reports to the appropriate specialists and coordinate your visits if you are ‎required to consult various specialists.‎

I would like to be recommended to the best Hospital/specialist(s) in Singapore? ‎

Singapore is known to have some of the highest quality and efficient healthcare ‎facilities in the world. Regardless of which Hospital you choose to get treated in, ‎they strive to provide utmost quality healthcare.

I would like to know more about Organ Transplant in Singapore.

Priority is given to Singapore citizens and permanent resident for Cadaveric donor or deceased-donor. All foreign patients are advised to bring a live donor for the transplant. The donor should be an immediate family member, spouse or close friend.

List of major Private Hospitals and medical centers in Singapore:

 Mount Elizabeth Hospital *(managed by Parkway Hospital Singapore)  Mount Elizabeth Novena Hospital *(managed by Parkway Hospital Singapore)  Gleneagles Hospital *(managed by Parkway Hospital Singapore)  Farrer Park Hospital - https://www.farrerpark.com/  Raffles Hospital - http://www.rafflesmedicalgroup.com *Parkway Hospital Singapore - https://www.parkwayhospitals.com/

What are the types of endorsement services provided by the Embassy?

• There are 3 main categories of endorsements provided by the Embassy; 1) Non-commercial ‎‎(Certificates) 2) Commercial 3) Invoice.‎

What is the cost for endorsement?

The cost for endorsement depends on the categories as mentioned before (Commercial, ‎Non-commercial and Invoice).‎ For more information on attestation procedures, kindly email us a scanned copy of the document you wish to get endorsed by our Embassy at SingaporeEMB.VISA@mofaic.gov.ae

What is the penalty for overstaying in Singapore?

Should you be guilty of overstaying in Singapore for up to 90 days, you may be sentenced to a maximum fine of $4,000 and/or a jail term of up to 6 months. Overstaying beyond 90 days may result in a maximum of 6 months’ imprisonment and a minimum of 3 strokes of the cane (or up to a $6,000 fine if you cannot be caned). For not possessing a valid permit or pass, you will be liable for a fine up to $4,000 and/or a jail term of up to 6 months if the length of your unauthorized stay does not exceed 90 days. If it exceeds 90 days, you may be sentenced to at least 3 strokes of the cane (or fined up to $6,000 if you cannot be caned) and up to a 6 months’ jail term. For more updated information, kindly refer directly to ICA Singapore through the website https://www.ica.gov.sg/ .

What is the procedure for endorsement of document?

You may send an email to the Embassy at SingaporeEMB.VISA@mofaic.gov.ae for ‎complete procedures of endorsement with a scanned copy of the document you wish to endorse.‎

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