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Service

Issue Returning Document for New Born

Issue an electronic return document for children of UAE citizens born while abroad through the UAE missions abroad to facilitate their return to the Country.

Service Type: Individuals
Service Time: 30 Minutes
Service Beneficiaries: UAE Nationals
Service

To Whom It May Concern

This service enables UAE citizens to obtain a digitally issued and attested "To Whom It May Concern" certificate through the Ministry of Foreign Affairs’ website or smartphone application, without the need to visit a UAE mission or follow traditional in-person procedures. The certificate can be used when applying for study abroad or seeking medical treatment overseas.

Service Type: Individuals, Emirati Traveler
Service Time: 2 working days
Service Beneficiaries: UAE Nationals
Service

Parking Fines Exemption

The mission submits the request electronically through the Services for Foreign Missions on the official website of the Ministry of Foreign Affairs. After completing the procedures, a notification will be sent to the mission with the reference number to visit the diplomatic bodies licensing office at the headquarters of the Ministry of Foreign Affairs to complete the remaining procedures.

Visit the official website of the Ministry of Foreign Affairs, click on Services for Foreign Missions, choose the "vehicle procedures" service, then select the required service. Fill out all fields, attach all required documents, and send the application.  MoFA will send a notification stating that the service is in progress. Upon completion, MoFA will send a notification with the reference number in order to visit the diplomatic bodies licensing office at the Ministry's Headquarters to complete the remaining procedures, or to report to the Integrated Transport Center to complete MAWAQiF procedures.

Service Type: Foreign Missions
Service Time: 3 Working Days
Service Beneficiaries: General
Service

Twajudi

"Twajudi" is a service provided by the Ministry of Foreign Affairs (MoFA) to facilitate communication with UAE nationals abroad, assist them, and coordinate their repatriation in case of an emergency or crisis.

Service Type: Emirati Traveler
Service Time: Immediate
Service Beneficiaries: UAE Nationals
Service

Diplomatic Meeting Service

'The meetings requests for any diplomatic missions accredited in the country are received through the portal.

Service Type: Foreign Missions
Service Time: 1 Working Day
Service Beneficiaries: Foreign Missions in the UAE
Service

Annual Aviation Permits

The Department of Aviation and Navigation at the Ministry of Foreign Affairs issues diplomatic permits for military aircraft and ships, presidential aircraft, and government delegations from friendly and allied countries. It also handles requests for permits for private and military aircraft and ships of the state, aimed at enhancing the role of the Operations Department in achieving the ministry's objectives.

Service Type: Foreign Missions
Service Time: 3 working days
Service Beneficiaries: General
Service

Aviation Permit Cancellation

The Department of Aviation and Navigation at the Ministry of Foreign Affairs issues diplomatic permits for military aircraft and ships, presidential aircraft, and government delegations from friendly and allied countries. It also handles requests for permits for private and military aircraft and ships of the state, aimed at enhancing the role of the Operations Department in achieving the ministry's objectives.

Service Type: Foreign Missions
Service Time: 3 working days
Service Beneficiaries: General
Service

Diplomatic Notes Gateway

Diplomatic Notes Gateway
Service Type: Foreign Missions
Service Time: -
Service Beneficiaries: Foreign Missions
Service

Phone Calls and Virtual Meetings Service

A service specialized in requests for phone calls and virtual meetings from other countries for state representatives from federal and local authorities.

 

1- Enter the website of the Ministry of Foreign Affairs

2- Submit the application by using the username/password of the entity or mission

3- Go to foreign mission services under "Visits & Meetings Services" Icon.

4- Choose the phone call and virtual meetings service from the dropdown.

5- Fill out the mandatory fields and concerned entity, the person to be interviewed, and the guest’s information

6- Attach the entity's memorandum and the guest’s CV

7- Receive the reference number via email and SMS and access the system to follow up on developments

Service Type: Foreign Missions
Service Time: 1 Working Day
Service Beneficiaries: Foreign Missions
Service

Aviation and Marine Services

Aviation & Marine Permits Service specializes in streamlining the permit application process for aviation and marine operations. This is to handle all aspects of regulatory compliance, from obtaining necessary permits to navigating complex legal requirements, ensuring smooth and efficient approvals for your projects and operations.
For private aviation permits related to visits to UAE, please go to visits subservices, and for temporary landing or refueling please go to Non-Diplomatic Visits service. Otherwise, you can continue in this service.
1- Enter the website of the Ministry of Foreign Affairs
2- Complete login by using the username/password of the entity or mission.
3- Go to foreign mission services then choose "Aviation & Marine Services" option.
4- Click the Aviation & Marine Services icon.
5- Fill out the mandatory fields including airplane or ships information and materials on board.
6- Attach the required and any optional documents.
7- Receive the reference number via email and SMS and access the system to follow up on developments.
Service Type: Foreign Missions
Service Time: 3 working days
Service Beneficiaries: Missions accredited to the UAE
Service

Phone Calls and Virtual Meetings Service

A service specialized in requests for phone calls and virtual meetings from other countries for state representatives from federal and local authorities.

 

1- Enter the website of the Ministry of Foreign Affairs

2- Submit the application by using the username/password of the entity or mission

3- Go to foreign mission services under "Visits & Meetings Services" Icon.

4- Choose the phone call and virtual meetings service from the dropdown.

5- Fill out the mandatory fields and concerned entity, the person to be interviewed, and the guest’s information

6- Attach the entity's memorandum and the guest’s CV

7- Receive the reference number via email and SMS and access the system to follow up on developments

Service Type: Foreign Missions
Service Time: 1 Working Day
Service Beneficiaries: Foreign Missions
Service

Request for Search and Investigation

This service allows foreign missions in the UAE to submit search and investigation requests for their nationals residing within the United Arab Emirates through the Ministry of Foreign Affairs website.

 

Procedures: Customer’s Journey:

1. Login to MOFA portal and start the service, then select the required sub-service type to initiate the request.

2. Fill/ Edit the required information and upload mandatory documents, then submit.

3. On completing and submitting the application, you will receive a confirmation notification.

Service Type: Foreign Missions
Service Time: 10 working days
Service Beneficiaries: Foreign Missions
Service

Request to Visit a Prisoner (Sentenced )

'This service allows foreign missions to submit a request to visit Sentenced inmates (consular visit) to inmates in penal and correctional institutions in the country to provide consular services by applying through the Ministry of Foreign Affairs website.

 

Procedures: Customer’s Journey:

1. Login to MOFA portal and start the service, then select the required sub-service type to initiate the request.

2. Fill/ Edit the required information and upload mandatory documents, then submit.

3. On completing and submitting the application, you will receive a confirmation notification.

Service Type: Foreign Missions
Service Time: 10 working days
Service Beneficiaries: Foreign Missions
Service

International Judicial Cooperation Service

Sending all judicial requests received from foreign missions accredited to the country to the Ministry of Justice, and receiving all outgoing and state-related requests received from the Ministry of Justice, in order to send them to the country’s embassies abroad or diplomatic missions accredited to the country.

1. Log in to the Ministry's website or smart application.
2. From the Foreign Missions Services menu, select the International Judicial Assistance Service and click "Start Service" to submit the application.
3. Fill in all application fields and upload the required documents.
4. You will receive an SMS and an email with a reference number and details of your transaction.
5. If original documents are required, they must be submitted to the Ministry of Foreign Affairs building.

Service Type: Foreign Missions
Service Time: NA
Service Beneficiaries: Foreign Missions
Service

Issuing a Return Document for Golden Visa Holders

This service allows holders of the UAE Golden Visa to obtain an electronic return document while they are outside the country in case their passport is lost or damaged.

It also allows them to apply for their family members (children under 18 years old), provided that the Golden Visa remains valid.

The visa holder must obtain a new passport immediately upon returning to the UAE.

Service Type: Golden Visa Holders
Service Time: 30 minutes
Service Beneficiaries: UAE Golden Visa holders
Service

Vehicle Ownership Transfer/Sale

The service allows to request an approval to transfer the ownership of a vehicle, if the vehicle is already registered and intended to be transferred to a third party. 

Service Type: Foreign Missions
Service Time: 2 working days
Service Beneficiaries: Missions accredited to the UAE, Registered companies
Service

Documents Attestation

Attestation is a procedure to confirm the validity of the seal and signature on documents issued in the UAE or abroad. It is a service provided by MoFA in the UAE via its digital channels and by its embassies and consulates abroad

 

Service Type: Businesses, Individuals
Service Time: 0-3 business days Depending on the chosen delivery service
Service Beneficiaries: Individuals, Registered companies
Service

Traffic Fines Exemption

This is a service to request traffic fines exemption for the vehicles of missions accredited to the UAE

Service Type: Foreign Missions
Service Time: 3 Working Days
Service Beneficiaries: Foreign Missions
Service

Driving License Replacement

It is a service that allows you to request an approval to replace a driving license issued by another country with a UAE driving license.

Service Type: Foreign Missions
Service Time: 2 working days
Service Beneficiaries: Missions accredited to the UAE, Registered companies

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