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FAQs

How to process a transaction with 1 COO only in the eDAS System?

Step 1: Scan COO and Commercial Invoice separately in PDF format with high resolution.

Step 2: Login and start a new application 

Step 3: Select type - Certificate Of Origin 

Step 4: Add accurate details of the document to the eDAS portal

Step 5: Upload the document and click on Submit

Please refer to the eDAS user guide for more detailed instructions.

FAQs

What are the types of documents that can be attested through MoFA’s e-channels?

  • Individual Affairs Documents: includes but not limited to: educational documents (certificate & transcripts are treated as two different documents) - birth certificates - death certificate - medical reports - good conduct certificate - marriage certificate, court-issued certificates – power of attorney of personal nature - to may it concern letters - employment contract - employment offer - bank statements - personal tax certificate – etc
  • Commercial Documents: includes but not limited to: contract or agreement – commercial registration - appointment of a manager or a director – minutes of meeting of board of directors or partners – company change of name – brand registration - distribution agreement - corporate insurance certificate - corporate tax certificate - board of directors decision - trade license – partnership or shareholder certificate - annexes and appendices in commercial documents – memorandums – company closures – company branch registration – bankruptcy documents – financial statement – product registration – patent registration or waiver – trademark registration – power of attorney of commercial nature – general power of attorney - signature document – end-user certificate – tax certificate - completion certificate - any other document of commercial nature.
    Commercial contracts or agreements may be considered as multiple documents based on its content. Please reach out to our call centre if you have any doubts
  • Invoices and Certificate of Origins 
    Commercial documents with proof of sale of any items or products

The original document must be sent to MoFA by courier to complete the attestation process.

FAQs

How can customers obtain attestation of documents and certificates?

Customers can avail of these services through:

  • The Ministry of Foreign Affairs’ website

  • UAE MOFA smartphone application

  • UAE embassies and consulates abroad

  • People of determination, senior citizens, and residents can contact the call center at 0097180044444
FAQs

Do I have to upload the bill of lading or delivery documents or any other documents?

No, kindly just upload the Commercial invoice and Certificate Of Origin. MoFA will inform you if any other documents are needed.
FAQs

How can I get my payment receipt?

  • Log into the MoFA Website: www.mofa.gov.ae or Smart Mobile App: (UAE MOFA) using your username and password.
  • Choose Tasks (My Requests). 
  • You can refer to the table that mentions the Request ID, the Follow-up Number, the e-service name, the creation date and the last action. 
  • Click your request ID number, which starts with (ATS- 202XXXXXX). The page will update automatically.
  • Certificates: you can refer to the table that mentions the country of origin, certificates types and quantity. 
  • In the same schedule, you can find your payment receipt.
FAQs

What is the eDAS system?

- The Ministry has launched the new Electronic Documents Attestation System (eDAS) for the attestation of documents of imported goods to UAE electronically with a digital stamp.  For the moment, eDAS attestation will be restricted to the following documents;

  • Commercial Invoices for imported goods into the United Arab Emirates local market
  • Certificates of Origin

The system will be fully automated which allows the majority of documents to be attested seamlessly and with no human intervention. In return, the system will be able to offer electronic attestation with digital stamp in a much shorter time, effort, and lesser expenses compared to the previous process. 

Therefore, documents should be scanned with high resolution in PDF format and uploaded to the portal along with correct data entry to proceed with the transaction. After some time, the system will confirm the transaction status as valid and you can then download the attested documents. 

FAQs

What are the required documents and procedures to issue a return document for children of UAE Nationals born abroad?

You can apply for a return document for children of UAE Nationals born abroad using UAE PASS on MoFA’s Website or Smartphone application UAE MOFA by submitting the below documents:

· A copy of the child's birth certificate attested by the Ministry of Foreign Affairs in the country of residence and the UAE Mission in the country of residence

· Copy of the father's passport

· Copy of the mother's passport

· Full copy of the Family Book

· A copy of the marriage contract (attested by the Ministry of Foreign Affairs in the country of residence and the UAE Mission in the country of residence)
FAQs

How can I apply for the attestation of commercial invoices and certificates of origin?

Log in to the Ministry of Foreign Affairs' website or smartphone app, select "Companies Service", and then select the attestation of commercial invoices (through the Electronic Documents Attestation System eDAS).
FAQs

How many documents can I submit in one request? And how long does it take to complete the Official Documents, Certificates and Commercial Invoices attestation service?

There is a limit to the number of documents you can submit in one transaction, based on the courier service pack you select. 

MoFA customers in the UAE can chose among the various courier services available:

1) Normal: 3 working days - up to 25 documents per transaction
2) Express: 1 working day - up to 10 documents per transaction
3) Prepaid Courier Service: there is no limit to the number of documents you can have attested. Various packages for companies and entities, please contact us for more details.    

FAQs

Are GCC goods exempted or not?

GCC manufactured goods are exempted and must be uploaded into system along with Certificate Of Origin (COO must be uploaded for exemption but does not need to be attested)

Note: if you need to attest a document for GCC manufactured goods to get other services such as a “MOIAT duty exemption”, you can upload and attest such document.
FAQs

What are the procedures followed to obtain a return document for newborns?

An application for a return document - for newborns, is submitted on the website of the Ministry of Foreign Affairs and the smart application, with the documents designated for the request being completed:

• A copy of the child's birth certificate certified by the Ministry of Foreign Affairs of the country of residence and the country's mission abroad. A copy of the father's passport. A copy of the mother's passport. A copy of the marriage contract (certified by the Ministry of Foreign Affairs, the headquarters of the mission or the embassy).

• A copy of the complete family book

• Receipt of the return document via e-mail

FAQs

I have an urgent death certificate to transport a deceased body outside the UAE. What should I do?

Please contact our call center at 0097180044444 to coordinate the completion of the attestation procedures.
FAQs

How to process a transaction with 1 Certificate Of Origin and 1 Commercial Invoice in the eDAS System?

Step 1: Scan COO and Commercial Invoice separately in PDF format with high resolution.

Step 2: Login to your account and start a new application 

Step 3: Enter accurate details of documents to the eDAS portal

Step 4: Upload the documents and click on Submit 

Please refer to the eDAS user guide for more detailed instructions.

FAQs

What should we do when COO is attested instead of Commercial Invoice?

Select attestation for both invoice and COO and once filling out the application do the following:

  • Make sure that “Attest Certificate of Origin” option is UNTICKED
  • In the field source chamber please select the option “Others”, then in the field of chamber name type COO not available 
  • In the field of source country please list the exporting country 
  • In the field of COO file upload, please upload a copy of the invoice you need to attest.

Please refer to the eDAS user guide for more detailed instructions.

FAQs

What kinds of official documents are attested by the Ministry of Foreign Affairs?

  • Personal status Documents (Inclusive of, but not limited to: Educational certificates, Diplomas, Educational transcripts, Birth certificates, Death certificates, Medical reports, Good conduct certificate, Marriage certificate, Court-issued certificates, Power of attorney of personal nature, To whom may it concern letters, Employment contract, Employment offer, Bank statements, Personal tax certificate)

  • Commercial Documents: (Inclusive of, but not limited to: Contract or agreement, Commercial registration, Appointment of a manager or a director, Minutes of meeting of board of directors or partners, Company name change, Brand registration, Distribution agreement, Corporate insurance certificate, Corporate tax certificate, Decisions issued by the Board of Directors, Trade license, Partnership or shareholder certificate, Annexes and appendices in commercial documents, Memorandums, Company closure advice, Company branch registration, Bankruptcy documents, Financial statement, Product registration, Patent registration or waiver, Trademark registration, Power of attorney of commercial nature, General power of attorney, Signature document, End-user certificate, Tax certificate, Completion certificate)

  • Commercial invoices and certificates of origin: please refer to MoFA’s Electronic Document Attestation System (eDAS) for these two types of documents.
FAQs

How can a request be submitted for the repatriation of mortal remains to the UAE, and what documents are required?

Requests can be made by contacting the UAE Mission in the relevant country or by calling the dedicated hotline for Golden Visa holders at 00971 2 493 1133. The required documents include a copy of the deceased’s passport, a death certificate, and any relevant medical or official documents issued by the local authorities.
FAQs

What are the prerequisites of attesting documents?

  • The original documents, digital documents, or documents with a QR code
  • Ensure that your documents are not laminated. Laminated documents cannot be attested and will be rejected.
  • Make sure the appropriate governing bodies have attested your documents before submission. Missing attestations will be rejected. For documents issued within the UAE:
    • Original documents must be attested by the governing entity, except for digital documents issued by a government entity or documents attested electronically.
      Example: A birth certificate must be attested by the Ministry of Health & Prevention or the local health authority.
    • Documents must be attested by MoFA through the Ministry’s official website www.mofa.gov.ae or the UAE MOFA smart application.
    • Documents can then be attested by one of the UAE embassies or missions abroad.
    For documents issued outside the UAE:
    • Original documents must be attested by the Ministry of Foreign Affairs of the issuing country.
    • Documents can then be attested by the UAE Embassy or Consulate in the issuing country by applying through MoFA online channels.
    • Original documents must be attested in the UAE through the Ministry’s official website www.mofa.gov.ae or the UAE MOFA smart application.

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