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FAQs

How long does it take to obtain the service?

Within a few minutes and without human intervention, after the health authority approves the request to issue a birth certificate or death certificate.
FAQs

What is eDAS and what does it do?

eDAS 2.0 is an upgraded version of the documents attestation system, for the digital attestation on documents and data relevant to goods imported to the UAE. This attestation will be restricted to the following documents:

Commercial Invoices for goods imported to the UAE local market
Certificates of Origin
FAQs

What is “COO Pending Request”?

A COO Pending Request refers to requests related to pending invoice attestations requiring validation or confirmation of Certificate of Origin (COO) documents. 
FAQs

What does “COO Payment” refer to?

“COO Payment” stands for “Certificate of Origin” payment, which is mandatory before proceeding with the Invoice Attestation request. The Certificate of Origin certifies the country of origin of goods.
FAQs

How to process a transaction with 1 COO only in the eDAS System?

Step 1: Scan COO and Commercial Invoice separately in PDF format with high resolution.

Step 2: Login and start a new application 

Step 3: Select type - Certificate Of Origin 

Step 4: Add accurate details of the document to the eDAS portal

Step 5: Upload the document and click on Submit

Please refer to the eDAS user guide for more detailed instructions.

FAQs

How can customers obtain attestation of documents and certificates?

Customers can avail of these services through:

  • The Ministry of Foreign Affairs’ website

  • UAE MOFA smartphone application

  • UAE embassies and consulates abroad

  • People of determination, senior citizens, and residents can contact the call center at 0097180044444
FAQs

Do I have to upload the bill of lading or delivery documents or any other documents?

No, kindly just upload the Commercial invoice and Certificate Of Origin. MoFA will inform you if any other documents are needed.
FAQs

How can I get my payment receipt?

  • Log into the MoFA Website: www.mofa.gov.ae or Smart Mobile App: (UAE MOFA) using your username and password.
  • Choose Tasks (My Requests). 
  • You can refer to the table that mentions the Request ID, the Follow-up Number, the e-service name, the creation date and the last action. 
  • Click your request ID number, which starts with (ATS- 202XXXXXX). The page will update automatically.
  • Certificates: you can refer to the table that mentions the country of origin, certificates types and quantity. 
  • In the same schedule, you can find your payment receipt.
FAQs

What is the eDAS system?

- The Ministry has launched the new Electronic Documents Attestation System (eDAS) for the attestation of documents of imported goods to UAE electronically with a digital stamp.  For the moment, eDAS attestation will be restricted to the following documents;

  • Commercial Invoices for imported goods into the United Arab Emirates local market
  • Certificates of Origin

The system will be fully automated which allows the majority of documents to be attested seamlessly and with no human intervention. In return, the system will be able to offer electronic attestation with digital stamp in a much shorter time, effort, and lesser expenses compared to the previous process. 

Therefore, documents should be scanned with high resolution in PDF format and uploaded to the portal along with correct data entry to proceed with the transaction. After some time, the system will confirm the transaction status as valid and you can then download the attested documents. 

FAQs

How can I apply for the attestation of commercial invoices and certificates of origin?

Log in to the Ministry of Foreign Affairs' website or smartphone app, select "Companies Service", and then select the attestation of commercial invoices (through the Electronic Documents Attestation System eDAS).
FAQs

How many documents can I submit in one request? And how long does it take to complete the Official Documents, Certificates and Commercial Invoices attestation service?

There is a limit to the number of documents you can submit in one transaction, based on the courier service pack you select. 

MoFA customers in the UAE can chose among the various courier services available:

1) Normal: 3 working days - up to 25 documents per transaction
2) Express: 1 working day - up to 10 documents per transaction
3) Prepaid Courier Service: there is no limit to the number of documents you can have attested. Various packages for companies and entities, please contact us for more details.    

FAQs

Are GCC goods exempted or not?

GCC manufactured goods are exempted and must be uploaded into system along with Certificate Of Origin (COO must be uploaded for exemption but does not need to be attested)

Note: if you need to attest a document for GCC manufactured goods to get other services such as a “MOIAT duty exemption”, you can upload and attest such document.
FAQs

I have an urgent death certificate to transport a deceased body outside the UAE. What should I do?

Please contact our call center at 0097180044444 to coordinate the completion of the attestation procedures.
FAQs

How to process a transaction with 1 Certificate Of Origin and 1 Commercial Invoice in the eDAS System?

Step 1: Scan COO and Commercial Invoice separately in PDF format with high resolution.

Step 2: Login to your account and start a new application 

Step 3: Enter accurate details of documents to the eDAS portal

Step 4: Upload the documents and click on Submit 

Please refer to the eDAS user guide for more detailed instructions.

FAQs

What should we do when COO is attested instead of Commercial Invoice?

Select attestation for both invoice and COO and once filling out the application do the following:

  • Make sure that “Attest Certificate of Origin” option is UNTICKED
  • In the field source chamber please select the option “Others”, then in the field of chamber name type COO not available 
  • In the field of source country please list the exporting country 
  • In the field of COO file upload, please upload a copy of the invoice you need to attest.

Please refer to the eDAS user guide for more detailed instructions.

FAQs

How can a request be submitted for the repatriation of mortal remains to the UAE, and what documents are required?

Requests can be made by contacting the UAE Mission in the relevant country or by calling the dedicated hotline for Golden Visa holders at 00971 2 493 1133. The required documents include a copy of the deceased’s passport, a death certificate, and any relevant medical or official documents issued by the local authorities.
FAQs

What are the prerequisites of attesting documents?

  • The original documents, digital documents, or documents with a QR code
  • Ensure that your documents are not laminated. Laminated documents cannot be attested and will be rejected.
  • Make sure the appropriate governing bodies have attested your documents before submission. Missing attestations will be rejected. For documents issued within the UAE:
    • Original documents must be attested by the governing entity, except for digital documents issued by a government entity or documents attested electronically.
      Example: A birth certificate must be attested by the Ministry of Health & Prevention or the local health authority.
    • Documents must be attested by MoFA through the Ministry’s official website www.mofa.gov.ae or the UAE MOFA smart application.
    • Documents can then be attested by one of the UAE embassies or missions abroad.
    For documents issued outside the UAE:
    • Original documents must be attested by the Ministry of Foreign Affairs of the issuing country.
    • Documents can then be attested by the UAE Embassy or Consulate in the issuing country by applying through MoFA online channels.
    • Original documents must be attested in the UAE through the Ministry’s official website www.mofa.gov.ae or the UAE MOFA smart application.

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